Veteran Benefits Advocate

Tarrant County College; Fort Worth (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Tarrant County College is seeking a Veterans Benefits Counselor to advocate for veterans and survivors, helping prepare and present claims for federal and state benefits. Applicants should attach DD-214s to confirm veteran status. The role involves interviewing clients, gathering records, and coordinating with VA and community resources.

Travel within Texas for annual training may be required. This position offers the opportunity to support veterans through complex benefit programs while

Qualifications

• Associate's degree or equivalent.
• Three (3) years of administrative, legal, or general office experience.
• Texas Veterans Commission accreditation within two years of hiring.
• Current and valid driver’s license with satisfactory motor vehicle record.
• Pass a federal background check initiated by the Department of Veterans Affairs.
• Experience with Windows, Word, Excel, PowerPoint, Access, 10-key calculator, fax and copy machines.
• Excellent interpersonal, oral and written communication skills.
• Ability to work independently and maintain confidentiality.
• Willingness to travel out of region for annual training within Texas.

Responsibilities

• Coordinates and conducts client interviews to determine eligibility for VA benefit programs.
• Investigates and verifies interview, case, financial and related demographic information, including researching records.
• Refers clients to appropriate community resources.
• Assists clients with gaining access to DVA medical and dental treatment programs.
• Creates, responds to and submits documents and reports.
• Conducts outreaches at nursing homes, assisted living facilities, and clients' homes to assist with applying for VA benefits.
• Utilizes client management system to prepare claims and submit to federal/state agencies.
• Performs intake duties and uses Veteran Information and Management System to enter veteran demographics.
• Participates in conferences with veterans' organizations and federal/state offices.
• Communicates with office staff, county personnel, department heads, supervisors, agencies, veterans and the public.
• Reviews policies and ensures program compliance.
• Uses department's social media accounts for outreach.
• Performs other related duties as assigned.

Skills

Interpersonal communication

Oral communication

Written communication

Organizational skills

Confidentiality

Customer service

Education

Associate degree

Tools

Windows

Microsoft Word

Excel

PowerPoint

Access

10-key calculator

Job description

Tarrant County College is seeking a Veterans Benefits Counselor to advocate for veterans and survivors, helping prepare and present claims for federal and state benefits. Applicants should attach DD-214s to confirm veteran status. The role involves interviewing clients, gathering records, and coordinating with VA and community resources.

Travel within Texas for annual training may be required. This position offers the opportunity to support veterans through complex benefit programs while