Veteran Specialist

Mid Michigan Community Action Agency; Saginaw (MI); On-site; USD 38,000 - 55,000; Full time

Job summary

Mid Michigan Community Action Agency in Michigan is seeking a housing and employment case manager to assist veteran households who are experiencing or at risk of homelessness. You will design individualized housing stability plans, monitor progress, and help enroll in mainstream resources.

The role emphasizes data entry in HMIS, collaboration with landlords and service providers, travel within the service area, and ensuring accurate documentation while maintaining confidentiality and

Qualifications

• Bachelor’s degree in human services or related field is required.
• Experience in human services, especially with homeless populations, preferred.
• Veteran preference is noted.

Responsibilities

• Provide housing and employment case management to veteran households who are experiencing or at-risk of homelessness.
• Design a Housing Stability Plan with each program participant, and monitor monthly progress.
• Identify eligibility for mainstream benefits and assist in enrollment.
• Conduct data collection via HMIS and FACSPro.
• Complete program documents with accuracy and compliance.
• Develop relationships with service providers, landlords and participants.
• Assist in housing searches and inspections.
• Participate in staff meetings, trainings and development activities.
• Travel within service area as needed; overnight travel may be required.

Skills

Communication skills

Organizational skills

Problem solving

Interpersonal skills

Driver's license

Education

Bachelor’s degree in human services

Experience in human services

Veteran preferred

Tools

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Internet

Job description

General Responsibilities:

• Assist veteran households who are experiencing or at-risk of homelessness by providing employment case management and a range of supportive servicesdesigned to promote housing stability.
• Protect the privacy of customers and hold in confidence all information obtained in the course of service.
• Provide quality professional customer service at all times.

Essential Duties and Responsibilities:

• Provide housing and employment case management to veteran households who are experiencing or at-risk of homelessness
• Design a Housing Stability Plan with each program participant, and monitor monthly progress of participant’s stated goals through ongoing case management meetings, including an Individual Employment Plan.
• Work with households to identify potential eligibility for mainstream resource benefits (e.g. VABenefits, Social Security, Medicaid, etc.) and assist in program enrollment.
• Conduct data collection via the Homeless Management Information System (HMIS) and FACSPro.
• Complete or collect all required program documentation with accuracy, consistency, and compliance.
• Develop and maintain positive relationships with service providers, landlords and participants.
• Conduct housing searches with participants to assist in locating, obtaining and retaining housing.
• Perform housing inspections on all potential rental units.
• Participate in personal and professional development activities, including staff meetings, conferences, training opportunities, as identified and approved by supervisors.
• Travel throughout service area as needed.
• Overnight travel may be required for trainings.
• Perform other duties as assigned.

Education and Experience Qualifications:

• Bachelor’s degree in human services
  
• Experience in human services, specifically with homeless populations, preferred.
• Veteran preferred.

Additional Requirements:

• Must obtain HMIS license within 30 days of hire.
• Must obtain HQS certification within 1 year of hire.
• Ability to solve practical problems and deal with a variety of situations.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or other form.
• Must have proficient computer skills (Word, Excel, Outlook, PowerPoint, & Internet)
• Demonstrated communication skills both oral and written.
• Must be highly organized and people oriented.
• Successful clearance of DHHS Central Registry and criminal history record check.
• Must have reliable transportation, valid driver’s license, provide proof of insurance, and pass MMCAA’s “Insurance Carriers” driving record review/motor vehicle check.
• Must comply with Agency smoke free and drug free policies.
• Understand the importance of daily work attendance.