Veteran Program Intake and Retention Specialist

Catholic Charities of the Archdiocese of St. Louis; St. Louis (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid life insurance

Long-term disability insurance

Flexible spending account

403(b) with company match

Holiday pay

Paid time off (vacation and personal days)

Paid paternity and maternity leave

Paid sick days

Wellness perks

Employee appreciation days

Learning and development resources

Flexible Workplace Policy

Job summary

Catholic Charities of the Archdiocese of St. Louis is seeking an Intake and Retention Specialist to oversee HERO Program intakes, manage client documentation, and provide ongoing case management. The role focuses on housing stability and self-sufficiency by facilitating individualized services and collaboration with clients and their support systems. Benefits include medical insurance, paid time off, and a flexible workplace policy. Expect core working hours from Monday to Friday, 8 a.m. to 4:30 p.m.

Responsibilities

• Coordinate all HERO Program intakes and admissions.
• Collect required documentation for clients.
• Provide follow-up case management for up to one year.

Job description

The Position

Catholic Charities of the Archdiocese of St. Louis through its St. Patrick Center service line is hiring an Intake and Retention Specialist to coordinate all HERO Program intakes and admissions, collect required documentation, and provide follow‑up case management for up to one year for clients transitioning to permanent housing. The Specialist supports housing stability, self‑sufficiency, and community integration by coordinating individualized services, collaborating with clients, families, natural supports, and providers, and tracking progress toward goals outlined in the Individual Service Strategy/Treatment Plan of Care (ISS). The core working hours are Monday‑Friday, 8 a.m.–4:30 p.m.

Benefits

• Medical, dental and vision insurance


• Paid life insurance


• Long‑term disability insurance


• Flexible spending account


• 403(b) with company match


• Holiday pay


• Paid time off (vacation and personal days)


• Paid paternity and maternity leave


• Paid sick days


• Wellness perks


• Employee appreciation days


• Learning and development resources


• Flexible Workplace Policy


• And much more!