Veteran Homeless Prevention Coordinator

Services for the UnderServed; New York (NY); On-site; USD 65,000 - 70,000; Full time

Job summary

S:US is seeking a Homeless Prevention Coordinator to support veteran families through the SSVF program in New York City. You will assist with housing planning, benefits maximization, and access to legal aid and community resources, coordinating with Homebase and VA teams across five boroughs and Long Island.

The role requires strong organizational and communication skills, a track record in human services, and the ability to manage detailed case notes, screenings, and referrals.

Qualifications

• 5 years of human services experience.
• Effective written and oral communication skills.
• Strong organization skills needed.
• Ability to create and maintain detailed records and reports for client-level data.
• Excellent customer service skills and teamwork ability.
• Willingness to triage incoming cases and coordinate with multiple partners.
• Bilingual English/Spanish a plus.

Responsibilities

• Assist participants in defining, planning and achieving their SSVF goals, including homeless prevention and housing stability.
• Screen applications for veteran status and prescreening.
• Develop and maintain screening processes for Homebase programs.
• Manage a detailed tracker of services and screenings.
• Coordinate with SSVF and Homebase teams to monitor case updates in real-time.
• Provide weekly updates on progress of special cases to management.
• Assist participants in identifying financial resources to support housing plans.
• Navigate veterans to Homebase, legal aid, DSS and other prevention resources.
• Maintain copies of participant documents and enter information into HMIS/CARES as appropriate.
• Liaise between S:US, VA teams and Homebase providers; process SSVF financial assistance per VA standards.
• Monitor data, track milestones and maintain benefits/referral records.
• Represent agency professionally to funders, participants and partners.

Skills

Human services experience

Communication skills

Organization skills

Record keeping/compliance

Customer service

Team coordination

Verbal communication

Tools

MS Office

Windows

HMIS

CARES

Job description

S:US is seeking a Homeless Prevention Coordinator to support veteran families through the SSVF program in New York City. You will assist with housing planning, benefits maximization, and access to legal aid and community resources, coordinating with Homebase and VA teams across five boroughs and Long Island.

The role requires strong organizational and communication skills, a track record in human services, and the ability to manage detailed case notes, screenings, and referrals.