Veteran Family Housing Case Coordinator

Catholic Charities Diocese of Charlotte; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Catholic Charities Diocese of Charlotte is seeking a Case Coordinator to lead direct casework for program participants, including securing housing and ensuring compliance with agency policies.

You will conduct intakes, assess needs, and coordinate services with community partners while maintaining accurate records and advocating for participants. Travel will be required as part of field responsibilities.

Qualifications

• Undergraduate degree in human services or related field; seven years of relevant experience may substitute.
• Strong English language skills including reading, writing, and speaking.
• Ability to engage with individuals with complex needs and trauma-informed approaches.

Responsibilities

• Conducts intake interviews and assesses needs of program participants; provides advocacy and referrals as needed.
• Secures housing units and ensures HUD inspections are passed.
• Develops and monitors individualized service plans per program guidelines.
• Provides ongoing case coordination and financial planning.
• Completes documentation to meet funding, licensing, COA standards, and QA requirements.
• Maintains relationships with staff and external resources to coordinate services.

Skills

Case management

English proficiency

Communication

Community liaison

Education

Bachelor's degree in human services or related field

Tools

Computer skills

Job description

Catholic Charities Diocese of Charlotte is seeking a Case Coordinator to lead direct casework for program participants, including securing housing and ensuring compliance with agency policies.

You will conduct intakes, assess needs, and coordinate services with community partners while maintaining accurate records and advocating for participants. Travel will be required as part of field responsibilities.