Veteran Customer Solutions Analyst Intern

Oracle; United States; On-site; USD 38,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) savings and investment plan with company match

Paid parental leave

Employee Stock Purchase Plan

Job summary

Oracle is offering an internship program designed for veterans and military spouses, focused on enhancing job skills and providing training in various fields, including customer service and technical support. This program is tailored to aid military individuals in their transition to corporate roles.

Interns will gain hands-on experience while working closely with corporate leadership. This program showcases Oracle's commitment to diversity and inclusion while providing valuable career development.

Qualifications

• 1–2 years of work experience may include internships.
• Technical aptitude; learns new technology quickly.
• Proficient in English (writing and verbal); multiple language skills a plus.

Responsibilities

• Provide world-class customer service for Oracle’s online venues using phone, email, chat, and co-browse.
• Work cross-functionally with company stakeholders to develop procedures in support of evolving business needs.
• Analyze trends and process performance through data collection and metrics.

Skills

Customer-oriented

Problem solving

Communicates effectively

Results oriented

Decision making

Planning and organization

Adapts to change

Education

BA/BS college degree

Tools

Excel

PowerPoint

Job description

Oracle is offering an internship program designed for veterans and military spouses, focused on enhancing job skills and providing training in various fields, including customer service and technical support. This program is tailored to aid military individuals in their transition to corporate roles.

Interns will gain hands-on experience while working closely with corporate leadership. This program showcases Oracle's commitment to diversity and inclusion while providing valuable career development.