Veteran and Military Affairs Program Coordinator

University of Colorado Boulder; Boulder (CO); On-site; USD 48,000 - 54,000; Full time

Benefits offered by this job

Onboarding assistance

Medical, vision, dental, life

Tuition reimbursement

10% employer retirement contribution

EcoPass for RTD rides

Career growth within CU Boulder

Job summary

University of Colorado Boulder, through the Office of Veteran and Military Affairs, seeks a Program Coordinator to support veteran students and dependents. The role serves as a University Certifying Official ensuring accurate information release under VA, Colorado, and University rules while delivering friendly, efficient support to stakeholders.

The position emphasizes compliance, data management, and collaboration with CU Boulder offices to assist in successful transitions for student

Qualifications

• Bachelor's Degree from an accredited 4-year institution.
• Strong dedication to customer service.
• Excellent verbal and written communication skills.
• Ability to work with all levels of the organization.

Responsibilities

• As University Certifying Official, ensure proper use of education benefit resources from VA, DoD, and ED.
• Assist VMA Educational Benefits Program Manager with enrollment data verification and VA tuition/fee payments.
• Monitor student academic progress and assist during VA financial audits and program reviews.
• Ensure CU Boulder catalog and processes comply with VA regulations.
• Interact with students, prospective students, and families via office, phone, and email inquiries.

Skills

Customer service

Verbal and written communication

Team collaboration

Problem solving

Education

Bachelor's Degree

Tools

CU SIS

VA Enrollment Manager

CU Data

OnBase Workflow

Adobe Acrobat

Job description

Job Summary

The Office of Veteran and Military Affairs, (VMA) at theUniversity of Colorado, Boulder is seeking applications fora VMA Program Coordinator! This position isresponsible for assisting VMA fulltime staff and serves as aUniversity Certifying Official. This role ensures the accuraterelease of information by having thorough knowledge of the VeteransAdministration, the State of Colorado, and University rules,regulations, and procedures for program compliance. Perhaps mostimportantly, this position provides friendly, efficient, and timelysupport to student veterans and veteran dependent students. CU is an Equal Opportunity Employer and complies with allapplicable federal, state, and local laws governingnondiscrimination in employment. We are committed to creating aworkplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds toapply, including protected veterans and individuals withdisabilities.

Who We Are

The Divisionof Student Life consists of 36 departments that provide studentsupport and services dedicated to helping students becomesuccessful, curious, competent individuals during their time at CUBoulder.

Veteran and Military Affairs assists with pay, programs, policy,information and support for prospective and current studentveterans and veteran dependents. Staff understand that veterans andmilitary members living, working and receiving their education atCU Boulder are a valued and vital component of our campuscommunity. They also recognize their special circumstances and theneed for a successful transition into our campus environment, andsupport throughout their academic journey.

What Your Key Responsibilities Will Be

Fiscal Responsibility, Quality Improvement and StudentSupport:

• As a University Certifying Official, this position will useresources provided by the Department of Education, Department ofDefense, and Department of Veterans Affairs.
• Ensure adherence to the Department of Veterans Affairs andColorado State Approval Agency regulations to support students whoreceive VA educational benefits.
• Assist the VMA Educational Benefits Program Manager inverifying and submitting enrollment data to the VA for tuition andfee payments to CU Boulder.
• Monitor student academic success progress, report retention andgraduation rates and assist during VA financial audits.
• Ensure that the CU Boulder academic course catalog is in fullcompliance with VA regulations.
• Interact with new students, prospective students, and parentsboth in the office and via phone and email inquiries to VMA.

Data Management:

• Perform life cycle support on the VMA Bundle 30 EnrollmentCertification Manager workflow system, including updates tomaintain compatibility with VA administrative and ITrequirements.
• Assist with maintaining accurate data on student veterans andveteran dependents.
• Assist with maintenance and updates, using the University'sContent Management System, to apply on the VMA website, asinformation and processes change.

• Help establish and maintain processes for accuratelyidentifying and reporting students under academic probation orsuspension according to VA regulations.
• Assist with creating and maintaining an early warning system toidentify and contact student veterans and veteran dependents whomight be struggling academically.
• Collaborate with other CU Boulder Offices, colleges, andschools to support current and prospective student veterans andveteran dependents.

Professional Development and other duties as assigned:

• Participate in training seminars, conferences, committeemeetings, and other meetings for professional development.
• Continually learn new laws and program guidelines.

What We Can Offer

• The annual salary range for this position is $47,900 -$53,900.
• Onboarding assistance is available within Student Life divisionguidelines.
• Our outstanding benefits include:
  • Paid days off: 22 vacation days, 15 sick leave days, and 11holidays per year.
  • Access to medical, vision, dental and life insurance.
  • Tuition reimbursement.
  • A 10% employer contribution retirement plan.
  • EcoPass for free RTD rides.
  • Opportunity for career growth within the division of studentlife and the CU Boulder campus!

Benefits

At the University of Colorado Boulder , we arecommitted to supporting the holistic health and well-being of ouremployees. Our comprehensive benefits package includes medical,dental, and retirement plans; generous paid time off; tuitionassistance for you and your dependents; and an ECO Pass for localtransit. As one of Boulder County’s largest employers, CU Boulderoffers an inspiring academic community and access to world-classoutdoor recreation. In fact, CU Boulder has been named one of Forbes' America's BestLarge Employers , ranking #4 among large employers in Coloradoand #28 among universities nationwide. Explore additional perks andprograms through the CU Advantage program.

Be Statements

Be collaborative. Be supportive. Be Boulder.

What We Require

• A Bachelor's Degree from an accredited 4-year institution ofhigher education, or equivalent combination of education andexperience may substitute.

What You Will Need

• A strong dedication to customer service.
• Excellent verbal and written communication skills.
• Ability to work with all levels of the organization.

What We Would Like You to Have

• Strong understanding of the Microsoft Office suite and AdobeAcrobat.
• Demonstrated ability to work with minimal directsupervision.
• Strong interpersonal skills.
• Knowledge of CU-SIS (Campus Solutions), VA Enrollment Manager(EM), CU Data and OnBase Workflow / imaging systems.