Vet Receptionist: Pet Wellness & Client Care (Flexible)

Lakewood Veterinary Hospital, LLC; Lakewood (CO); On-site; USD 22,000 - 30,000; Full time

Job summary

Lakewood Veterinary Hospital, LLC in Lakewood, CO, is seeking a dedicated receptionist to join our full-service veterinary team. You will manage phone systems, greet clients, coordinate care with our skilled DVMs, handle appointments, and process payments while upholding our commitment to compassionate care.

A flexible schedule including some weekends/holidays is required. We value excellent communication, organization, and teamwork to ensure a smooth client experience and high-quality service

Qualifications

• Excellent customer service mindset and empathy toward clients and pets.
• Strong verbal and written communication with clients.
• Excellent organizational skills and ability to multitask in a busy front desk.
• Team-oriented with the ability to work independently when needed.
• Experience with veterinary software is preferred; flexibility to work weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients warmly, reflect compassionate care.
• Ensure seamless care coordination: maintain medical records, manage appointments, handle financial transactions.
• Advocate for pet health: educate clients on preventative care and hospital services.
• Demonstrate compassion and empathy, treating each pet like your own.

Skills

Customer service

Communication

Organization

Teamwork

Flexibility

Tools

Veterinary software

Job description

Lakewood Veterinary Hospital, LLC in Lakewood, CO, is seeking a dedicated receptionist to join our full-service veterinary team. You will manage phone systems, greet clients, coordinate care with our skilled DVMs, handle appointments, and process payments while upholding our commitment to compassionate care.

A flexible schedule including some weekends/holidays is required. We value excellent communication, organization, and teamwork to ensure a smooth client experience and high-quality service