Vet Receptionist: Part-Time Front Desk with Growth & Perks

ethosveterinaryhealth; Williston (VT); On-site; USD 34,000 - 39,000; Part time

Benefits offered by this job

CSR Certificate Program

VetBloom access

Uniform Allowance

VTNE Study Group

Professional Development

Employee Referral Bonus

Employee Pet Discount

401(k) with employer match

Employee Assistance Program

Job summary

PEAK Veterinary Referral Center in Williston, VT is seeking a Veterinary Receptionist to join our Client Services team. You’ll be the first point of contact for clients, patients, and referring veterinarians while supporting our specialty and urgent care teams.

This part‑time role is ideal for someone who enjoys helping people, thrives in a fast‑paced animal hospital environment, and is passionate about creating a positive client experience during every interaction.

Qualifications

• Previous customer service, reception, or client‑facing experience required.
• Veterinary reception or animal hospital experience preferred.
• Exceptional communication and interpersonal skills.
• Ability to multitask and remain organized in a fast‑paced environment.
• Strong attention to detail and accuracy with records and scheduling.
• Professional, compassionate, and client‑focused approach.
• Ability to adapt to changing priorities and unexpected situations.
• Comfortable working collaboratively within a team‑oriented environment.
• Fluent English speaking and reading skills required.

Responsibilities

• Welcome clients and patients while creating a positive and compassionate first impression.
• Educate clients and referring veterinarians about hospital services and specialty care offerings.
• Schedule appointments across multiple specialty departments and urgent care services.
• Answer incoming phone calls and emails with professionalism and empathy.
• Coordinate appointment reminders, follow‑up communications, and client outreach.
• Accurately maintain patient records, client information, and medical documentation.
• Collaborate with veterinarians, technicians, and support staff to ensure a seamless client experience.
• Support daily front desk operations while managing multiple priorities efficiently.

Skills

Customer service

Reception experience

Communication skills

Multitasking

Team collaboration

Fluent English

Job description

PEAK Veterinary Referral Center in Williston, VT is seeking a Veterinary Receptionist to join our Client Services team. You’ll be the first point of contact for clients, patients, and referring veterinarians while supporting our specialty and urgent care teams.

This part‑time role is ideal for someone who enjoys helping people, thrives in a fast‑paced animal hospital environment, and is passionate about creating a positive client experience during every interaction.