Vet Front Desk Pro — Patient Care & Client Experience

Caring Hands Animal Hospital - Clarendon; Town of Pine Plains (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Professional development

Employee pet discount

Job summary

Pine Plains Veterinary Hospital in Pine Plains, NY is hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients and their pets. You will set a positive tone for visits and coordinate appointments in a fast-paced practice.

We offer a comprehensive benefits package, PTO and a 401(k) plan for full-time staff, and opportunities for professional development. Join a team committed to compassionate, high-quality care.

Qualifications

• Previous experience as a veterinary receptionist is preferred.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Skills

Vet receptionist exp

Organizational skills

Multitasking

Customer service

Job description

Pine Plains Veterinary Hospital in Pine Plains, NY is hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients and their pets. You will set a positive tone for visits and coordinate appointments in a fast-paced practice.

We offer a comprehensive benefits package, PTO and a 401(k) plan for full-time staff, and opportunities for professional development. Join a team committed to compassionate, high-quality care.