Vet Assistant: Pet Care Champion & Clinic Support

Banfield Pet Hospital; Naperville (IL); On-site; USD 24,245 - 30,982; Full time

Benefits offered by this job

Health Insurance

Retirement Plans

Student Debt Relief (DVMs)

Paid Time Off

Mental Health Resources

Disability Insurance

FSA/HSA

Job summary

Banfield Pet Hospital in Naperville, IL seeks a Veterinary Assistant to support veterinarians and technicians in delivering high‑quality care for all pets. You will educate clients on preventive care, assist with procedures, and help maintain accurate medical charts while ensuring a safe, clean hospital environment.

You will use NAVTA‑guided skills, mentor paraprofessionals, and contribute to a positive team culture as part of a comprehensive benefits package and supportive work environment.

Qualifications

• Provide compassionate client service and teamwork.

Responsibilities

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician’s productivity.
• Provide professional, efficient and exceptional service at all times.
• Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.
• Obtain relevant information and history from clients and maintain proper and complete medical charts.
• Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
• Assist with surgery as applicable.
• Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties.
• Mentor other paraprofessionals in the hospital.
• Other job duties as assigned.
• The pay range for this role is
• $17.60 - $22.49 Hourly
• The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

Job description

Banfield Pet Hospital in Naperville, IL seeks a Veterinary Assistant to support veterinarians and technicians in delivering high‑quality care for all pets. You will educate clients on preventive care, assist with procedures, and help maintain accurate medical charts while ensuring a safe, clean hospital environment.

You will use NAVTA‑guided skills, mentor paraprofessionals, and contribute to a positive team culture as part of a comprehensive benefits package and supportive work environment.