Vessel Operations Coordinator — Port Calls & Billing

GAC Group; Bellingham (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

On-the-job training

Paid time off

Vision insurance

Job summary

GAC Group in Bellingham, WA is seeking a Boarding Agent to manage day-to-day vessel operations from pre-arrival through departure and close-out. You will coordinate with port authorities, terminals, and service providers to ensure regulatory compliance and timely communication with customers and stakeholders.

The role requires ownership of costs, meticulous documentation, and timely system updates. You will work independently in a fast-paced port environment, including outdoor duties and PPE

Qualifications

• High school diploma or equivalent required; higher education or relevant certifications are a plus.
• Experience in a maritime, shipping agency, port operations, or logistics environment strongly preferred.

Responsibilities

• Coordinate vessel arrivals, port stays, and departures with pilots, terminals, agents, and government authorities to ensure smooth execution.
• Act as the main point of contact for assigned vessel calls, keeping owners, operators, and internal teams updated on status, changes, and key events.
• Attend vessels as required and handle all operational matters in line with company procedures and port requirements.
• Prepare and manage Disbursement Accounts and monitor port call costs during execution.
• Ensure all documentation is completed accurately and on time.
• Maintain accurate and timely updates in GAC systems reflecting vessel status, costs, and services.
• Coordinate vendor services and requests from the Master or operator; follow up as needed.
• Support timely job close-out by ensuring services are captured and jobs are ready for billing.
• Ensure full compliance with port regulations, QHSSE standards, and company policies at all times.

Tools

MS Office365

GACShip

Job description

GAC Group in Bellingham, WA is seeking a Boarding Agent to manage day-to-day vessel operations from pre-arrival through departure and close-out. You will coordinate with port authorities, terminals, and service providers to ensure regulatory compliance and timely communication with customers and stakeholders.

The role requires ownership of costs, meticulous documentation, and timely system updates. You will work independently in a fast-paced port environment, including outdoor duties and PPE