Vertex/SAP ERP Consultant — Full Lifecycle, Bilingual KR/EN

SBT Global, Inc.; Plano (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

SBT Global, Inc. seeks a Tax Systems Consultant to maintain Vertex, set up tax rules, and verify calculations across client deployments in the USA. You will analyze customer requirements and tailor the system to meet objectives while coordinating with SAP processes.

Responsibilities include full-lifecycle Vertex implementations, data conversion, test planning, user training, and on-call support. The role emphasizes Agile delivery and collaboration with HQ and external partners.

Qualifications

• Korean and English bilingual proficiency.
• Bachelor’s degree in Computer Science or related IT discipline.
• 2–5 years of experience as a process consultant or in a similar role.
• Full-lifecycle Vertex implementation experience with Vertex or a similar US tax system.
• Strong knowledge of US tax processes.
• Knowledge and experience delivering projects within an Agile framework.
• Strong analytical and problem-solving skills.
• In-depth technical knowledge of SAP.
• Project management experience involving conceptualization, organization, planning, test execution, user training, and documentation of training materials.
• Demonstrated understanding of the system development life cycle and IT practices.

Responsibilities

• Maintain the Vertex system, including tax rule setup and tax calculation verification.
• Analyze customer requirements and tailor the use of the system to meet those objectives.
• Develop project plans and timelines for deployment and data conversion; perform unit or integration testing as needed.
• Provide full support to users across all relevant sites in the USA. Identify and understand end-user requirements, provide necessary training and documentation.
• Support and communicate with HQ regarding SAP processes related to tax changes.
• Proactively formulate process improvements based on support issues to minimize recurring needs.
• Provide strategic guidance to users in defining or designing processes to meet customer requirements; document existing processes and identify inefficiencies.
• Monitor and report on issue status; review performance against standards and provide reports.
• Serve as the primary on-call support for troubleshooting Vertex/SAP issues.
• Full-lifecycle Vertex implementation, especially integration with SAP.
• Experience with sales and use tax processes.
• Solution design, implementation, and post-implementation support.
• Creation and execution of test plans, testing, and results tracking.
• Development of training materials and documentation.
• Build and strengthen relationships with internal and external partners.

Skills

Bilingual Korean and English

Analytical and problem-solving skills

SAP knowledge

Strong interpersonal/leadership skills

US tax knowledge

Education

Bachelor’s degree in Computer Science or related IT discipline

Tools

Vertex

SAP

Job description

SBT Global, Inc. seeks a Tax Systems Consultant to maintain Vertex, set up tax rules, and verify calculations across client deployments in the USA. You will analyze customer requirements and tailor the system to meet objectives while coordinating with SAP processes.

Responsibilities include full-lifecycle Vertex implementations, data conversion, test planning, user training, and on-call support. The role emphasizes Agile delivery and collaboration with HQ and external partners.