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Four Seasons Hotel Philadelphia is seeking a dedicated Food Runner to deliver meals from the kitchen to guests with accuracy and efficiency. You will support the restaurant team by maintaining dining room readiness and assisting with guest requests to ensure a seamless service experience.
The role requires strong communication, a guest‑oriented attitude, and the ability to work with kitchen staff to uphold Four Seasons standards in a fast-paced environment.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.
The Food Runner plays a key role in delivering an exceptional dining experience by ensuring food is delivered accurately, efficiently, and professionally from the kitchen to our guests. This position supports the restaurant service team by maintaining dining room readiness, assisting with guest requests, and helping create a seamless service experience. The Food Runner is part of the Restaurant team and reports to the Restaurant Manager or Outlet Manager.
Deliver food from the kitchen to guests with accuracy, quality, and timeliness.
Assist with clearing, resetting, and preparing tables, linens, glassware, silverware, and dining areas for service.
Anticipate guest needs and respond promptly and professionally to requests and concerns.
Support restaurant operations by stocking service stations with necessary supplies and food items.
Assist with the setup, replenishment, breakdown, and cleaning of buffets and food stations.
Ensure food presentation and portion standards are maintained before delivery to guests.
Communicate effectively with servers and kitchen team members to ensure smooth service.
Work collaboratively with colleagues to create memorable guest experiences and maintain Four Seasons standards.
High school diploma or equivalent experience preferred.
Previous food service, restaurant, hospitality, or related experience preferred.
Ability to carry and balance food trays safely and efficiently.
Strong communication skills and the ability to accurately read food tickets and coordinate with kitchen and service teams.
Excellent guest service skills with a positive, team-oriented attitude.
Ability to obtain any required local food handling or alcohol service certifications.
Competitive wages and comprehensive benefits package
Excellent training, development, and career growth opportunities within the organization
Complimentary room nights at Four Seasons properties worldwide
Complimentary meals during shifts
Uniforms and dry cleaning provided
Medical, Dental, and Vision coverage
Parking and Septa access
City Fitness membership
Full-time availability
Hours may include mornings, evenings, weekends, and holidays based on business needs
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Four Seasons is an Equal Opportunity, Affi cative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf.
Four Seasons is an Equal Opportunity, Affi cative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf.