Verizon Wireless Account Manager

Wireless Zone LLC; Fort Wayne (IN); On-site; USD 40,000 - 68,000; Full time

Benefits offered by this job

Bonus based on performance

Free uniforms

Opportunity for advancement

Paid time off

Training & development

On-going training

Team building events

Monthly giveaways and more!

Job summary

Wireless Zone LLC is hiring a Wireless Solutions Specialist to sell and service Verizon Wireless products at our premium retail location. You will use customer service skills and product knowledge, with paid training and mentoring to build a successful sales career.

Expect an uncapped compensation package with commission, paid time off, growth opportunities, ongoing training, team events, and monthly giveaways. Must be self-motivated and eager to learn in a tech-driven environment.

Qualifications

• 1-3 years customer service experience preferred.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Consult with customers to determine their wireless needs.
• Sell and service Verizon Wireless products while up-selling opportunities arise.
• Achieve monthly sales goals.
• Perform administrative duties related to sales.
• Maintain knowledge of products, plans, promotions, and offers.
• Handle service inquiries from customers.
• Provide efficient, courteous customer service and product information.

Skills

Customer service

Sales

Communication skills

Retail

Job description

Join our Team Today!

Do you have a passion for technology? If you are an outgoing and self‑driven individual who thrives in an ever‑changing environment, we would like to invite you to come and join our Wireless Team.

Benefits

• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Wireless Solutions Specialist

We are seeking a Wireless Sales Professional to sell and service Verizon Wireless products and services at our premium retail location. Here at Wireless Zone, you will utilize your customer service skills and expertise in product knowledge, while applying our proven sales methods to prospect, qualify, and close customer transactions. We will provide on‑the‑job paid training, as well as one‑on‑one mentoring to prepare you for a successful sales career.

We Offer

Your hard work and dedication will be rewarded with:

• An uncapped competitive compensation package
• Uncapped commission earnings
• Paid time off
• Opportunity for growth
• On‑going training
• Team building events
• Monthly giveaways and more!

Job Description

As a Wireless Sales Professional you must be self‑motivated and aggressively driven to succeed. This will require a positive and outgoing individual who has a willingness to learn new and exciting things in the world of technology. Excellent communication skills are a must!

• Consult with customers to determine their wireless solution based on their wants and needs
• Sell and service all Verizon Wireless products while identifying and acting upon opportunities to up‑sell
• Achieve monthly sales goals
• Perform administrative duties
• Maintain a strong knowledge of all company products, accessories, price plans, promotions, and competitive offers
• Handle service inquiries from customers
• Provide efficient, courteous customer service and assistance in all aspects of product offerings and services

Job Requirements

• Consulting with customers to determine their wireless needs
• Staying up to date on the latest technology
• Understanding customer needs and helping them discover why our products meet those needs
• Educating and engaging customers through product demonstrations
• Using a competitive spirit to meet and exceed assigned sales goals
• Ability to multitask in a fast‑pace environment
• Ability to network and follow all leads and referrals
• Making follow‑up calls to ensure customer satisfaction while offering additional products and services
• Ability to work a variety of hours including evenings, weekends, and holidays

Desired Qualifications

1-3 years customer service experience preferred

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Wireless Zone or Verizon Corporate.