Wireless Sales Associate - Wireless Zone, A Verizon Authorized Retailer

Wireless Zone; Topsham (ME); Hybrid; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive salary

Bonus based on performance

Paid time off

Training & development

Opportunity for advancement

Job summary

A leading wireless retailer in Topsham, Maine, is looking for a Wireless Sales Associate to provide exceptional customer service and connect customers with technology. Key responsibilities include welcoming customers, managing calls, and demonstrating product features. The ideal candidate will have a passion for technology, strong communication skills, and the ability to thrive in a fast-paced environment. This position offers competitive pay, bonuses, and opportunities for advancement. Join a supportive team where your contributions are valued.

Qualifications

• Must be 18 years of age or older.
• Passion for technology and a knack for explaining it clearly.
• Confident communicator in person and over the phone.

Responsibilities

• Welcoming customers and setting the tone for a great experience.
• Managing inbound calls and connecting customers with the right solutions.
• Demonstrating devices and walking customers through product features.

Skills

Passion for technology

Confident communicator

Organizational skills

Adaptability

Results-driven attitude

Education

High school diploma or equivalent

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Do you get excited when a new device drops? Do people come to you when they need tech advice?

If you thrive in a fast-moving environment, enjoy connecting with people, and want a role that rewards your drive — this could be the opportunity you’ve been looking for.

Wireless Zone is one of the nation’s largest Verizon Authorized Retailers, with 400+ locations and a growing team of motivated professionals who are serious about their careers.

The Role

As a Wireless Sales Associate, you’ll be an essential part of the store team — the first face customers see and a key reason they leave happy. Working side by side with our Sales Representatives, you’ll be responsible for:

• Welcoming customers and setting the tone for a great experience
• Managing inbound calls and connecting customers with the right solutions
• Demonstrating devices and walking customers through product features
• Setting up accessories and getting customers ready to go
• Diagnosing and resolving basic device and service issues
• Delivering reliable, friendly customer service at every touchpoint
• Maintaining a clean, organized, and inviting store environment
• Completing CRM entries and supporting back-office record-keeping

Compensation & Benefits

• Competitive hourly pay with goal-based performance incentives
• Paid time off
• Continuous training to keep your tech knowledge sharp and current
• A clear path for growth — top performers move up
• An energetic, supportive team environment where your contributions are recognized

Qualifications

• Must be 18 years of age or older
• Passion for technology and a knack for explaining it clearly
• Confident communicator in person and over the phone
• Organized, adaptable, and able to handle multiple priorities at once
• Flexible availability including evenings, weekends, and holidays
• Collaborative mindset with a results-driven attitude
• High school diploma or equivalent required
• Prior experience in retail, sales, or customer service is preferred but not required — we hire for potential

Wireless Zone® is proud to be an Equal Opportunity Employer.