Venue Technology Assistant - Morton Amphitheater

Legends Hospitality, LLC; United States; On-site; USD 24,796 - 27,552; Part time

Job summary

Legends Hospitality, LLC is seeking a technical support specialist to provide level 1 and 2 support for point-of-sale systems. Responsibilities include ensuring system operability before and during events, and replacing defective hardware.

The ideal candidate will have strong analytical and communication skills, be able to adapt to changes, and possess a working knowledge of Microsoft applications. The position offers a pay rate of $18.00-$20.00 per hour.

Qualifications

• Proven ability to organize, manage, and complete multiple tasks efficiently.
• Strong verbal and written communication skills are essential.
• Ability to adapt to environmental changes immediately.

Responsibilities

• Provide level 1 & 2 support to all point-of-sale system problems.
• Conduct venue walk-through to ensure all systems are operational.
• Replacement of defective hardware before and during events.

Skills

Analytical skills

Problem-solving skills

Verbal communication

Written communication

Ability to manage multiple tasks

Tools

Microsoft applications

Job description

Responsibilities

• Provide level 1 & 2 support to all point‑of‑sale system problems and elevate when necessary
• Initiates and implement improvements to areas of responsibility
• Conduct venue walk‑through to ensure all systems are operational prior to and during all events
• Replacement of defective hardware before, during and after events
• Diagnoses of software, firmware & hardware errors and breakage
• Maintain a thorough knowledge of the organization and adhere to all standards and practices

Qualifications

Solid analytical and problem‑solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders.

• Must be able to adapt to environment changes immediately
• Highly effective oral presentation and written communication skills
• Working knowledge of Microsoft applications to include operating system, office systems
• Ability to be on feet and walk long distances
• Ability to lift at least 50 lbs.

Compensation & Benefits

Pay rate: $18.00-$20.00 per hour

Practice safe work habits, follow all safety policies and procedures and regulations, complete company‑wide safety training and any additional job‑specific safety training.

Equal Employment Opportunity

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.