Venue Registration - Basketball Tournament - Phoenix, Arizona

Waterfall Technology Consulting Partners LLC; Phoenix (AZ); On-site; USD 21,000 - 34,000; Part time

Job summary

Waterfall Technology Consulting Partners LLC is seeking Registration Staff to support a major basketball tournament in Phoenix, AZ, in February 2027. The role focuses on efficient check-ins, credential verification, and smooth attendee flow.

Ideal candidates will be reliable, organized, and customer-focused, able to stand for long periods, and flexible for event setup, days of activity, and teardown. Local residents with dependable transportation encouraged to apply.

Qualifications

• Must reside in the Phoenix metro area or within a reasonable commuting distance.
• Available for shifts during the week of February 19–21, 2027, with possible pre/post-event hours.
• Reliable transportation required.
• Excellent communication and professional demeanor.
• Ability to stand and walk for extended periods.

Responsibilities

• Check in players, coaches, officials, guests, and event personnel.
• Verify registrations, tickets, badges, and credentials.
• Distribute event passes and registration materials.
• Use tablets or registration software to update attendee records.
• Troubleshoot registration discrepancies and escalate as needed.
• Maintain an organized registration desk during peak arrival periods.

Skills

Communication

Teamwork

Organized

Customer service

Job description

We're building a roster of qualified Registration Staffto support a major basketball tournament in Phoenix, Arizona, in February 2027! If you're a dependable andorganized team player with strong communication skills and a passion for event operations, we want to hear from you. Join our team and help deliver a seamless, professional, and memorable experience for attendees, staff, and event partners.

YOU MUST RESIDE WITHIN A COMMUNABLE DISTANCE TO DOWNTOWN PHOENIX, ARIZONA

This is a short-term employment opportunity to support the event. Must be available for assigned shifts during the week of February 19–21, 2027, with potential additional hours for pre-event setup and post-event teardown. Must have reliable transportation.

WHAT ARE SOME OF THE RESPONSIBILITIES?

• Check in players, coaches, officials, guests, and event personnel
• Verify registrations, tickets, badges, and credentials
• Distribute event passes and registration materials
• Use tablets or registration software to update attendee records
• Troubleshoot registration discrepancies and direct complex issues to event management
• Maintain an organized registration desk during peak arrival periods

WHAT IS REQUIRED TO WORK FOR THIS ROLE?

• Local Availability: Must reside in the Phoenix metropolitan area or within a reasonable commuting distance
• Reliable Transportation: Must have dependable transportation and arrive on time for assigned shifts
• Schedule Flexibility: Must be available for event setup, event days, and/or teardown, including evenings, weekends, and extended shifts as assigned
• Communication Skills: Must communicate clearly and professionally with attendees, supervisors, vendors, and fellow staff
• Customer Service: Must demonstrate a friendly, helpful, professional attitude when assisting guests
• Physical Stamina: Must be able to stand and walk for extended periods; lifting and carrying requirements depend on the assigned position
• Teamwork: Must follow instructions, work collaboratively, and adapt to changing event needs
• Safety Awareness: Must follow venue policies, emergency procedures, crowd-control guidelines, and supervisor instructions
• Professional Appearance: Must comply with the event's dress code, uniform, and identification requirements
• Dependability: Must complete assigned duties, attend required briefings, and notify supervisors promptly of any scheduling issues
• Work Authorization: Must be legally authorized to work in the United States and complete required employment documentation
• Background Screening: Must successfully complete a background check

PREFERRED:

Prior experience in sporting events, conventions, hospitality, guest services, logistics, or event operations is preferred but not required

Third-party applicants will not be considered.