Venue Operations Manager - Growth & Guest Experience

Pinstripes; Northfield Township (IL); On-site; USD 62,000 - 67,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Health Savings Account

Flexible Spending Account

401K

Employee Assistance Program

Short Term Disability Insurance

Long Term Disability Insurance

Flexible Vacation

Voluntary benefits

Growth opportunities

Food, beverage & activities discounts

Job summary

Pinstripes in Illinois is seeking a Manager to oversee daily operations across our Bistro, Bowling, Bocce, and Bar areas. You'll run private events, mentor staff, and analyze daily, weekly, and quarterly financials to move the venue forward.

The role emphasizes guest relations, staff coaching, and maintaining brand aesthetics, with a salary range of $62,000 to $67,000 and a comprehensive benefits package.

Applicants must be 21+, and Pinstripes is an equal opportunity employer.

Qualifications

• Experience running shifts and opening/closing the venue.
• Uphold food, beverage, and service standards.
• Strong leadership and communication with staff.
• Ability to manage budgets and labor.
• Excellent guest relations and problem solving.

Responsibilities

• Lead service, host, and bar teams across shifts.
• Oversee private events and daily, weekly, quarterly financials.
• Ensure consistent aesthetics and brand standards.
• Coach staff and conduct pre-shifts.
• Manage labor to hit budgets.
• Engage with guests and community.

Skills

People management

Leadership

Customer service

Shift management

Job description

Pinstripes in Illinois is seeking a Manager to oversee daily operations across our Bistro, Bowling, Bocce, and Bar areas. You'll run private events, mentor staff, and analyze daily, weekly, and quarterly financials to move the venue forward.

The role emphasizes guest relations, staff coaching, and maintaining brand aesthetics, with a salary range of $62,000 to $67,000 and a comprehensive benefits package.

Applicants must be 21+, and Pinstripes is an equal opportunity employer.