Vendor Sales Specialist: Elevate Customer Experience

Macy's; San Jose (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

The Vendor Paid Specialist at Macy's drives revenue for brand vendors by applying product knowledge and exceptional selling skills to create an enhanced shopping experience for customers.

Full-time colleagues typically work 30+ hours per week with potential for additional hours based on business needs. The role emphasizes customer-first service, collaboration with vendor representatives, and adherence to store standards.

Qualifications

• High School Diploma or equivalent.
• Minimum 1 year merchandising or retail experience.
• Ability to effectively communicate with customers and management.
• Comfortable with computers and frequent use of RF equipment.
• Flexible with scheduling including weekends and holidays.

Responsibilities

• Deliver a memorable customer experience.
• Drive vendor sales through strong selling skills.
• Partner with Customer Experience Manager to identify business opportunities.
• Educate customers to help them make the best choice.
• Maintain a clean, ready-to-shop store environment.
• Perform vendor-specific duties as needed.

Skills

Merchandising

Retail experience

Customer service

Communication skills

Education

High School Diploma

Tools

RF equipment

Job description

The Vendor Paid Specialist at Macy's drives revenue for brand vendors by applying product knowledge and exceptional selling skills to create an enhanced shopping experience for customers.

Full-time colleagues typically work 30+ hours per week with potential for additional hours based on business needs. The role emphasizes customer-first service, collaboration with vendor representatives, and adherence to store standards.