Vendor Relations Lead: Contracts & Provider Support

State of Missouri; Springfield (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Defined pension plan

Generous leave and holidays

Health insurance eligibility

Job summary

State of Missouri's Department of Mental Health seeks a Provider Relations Manager to oversee contractual processes, utilization review, and compliance for DMH contract providers.

The role supports coordination across Springfield and Kansas City regional offices, leading a Provider Relations team and ensuring adherence to state regulations and CSR requirements while advancing service quality for Missourians.

Qualifications

• Minimum 3+ years of relevant experience.
• Bachelor's degree preferred but not required.

Responsibilities

• Demonstrates knowledge of contractual processes, regulatory requirements, funding systems, and budget guidelines.
• Reviews policies related to utilization review, resource allocation, provider inquiries, QA data, service coordination referrals, and oversight.
• Provides technical assistance to providers, families, and staff regarding contract language, Medicaid Waiver standards, and recordkeeping.
• Leads and supervises the Provider Relations team, including hiring, performance documentation, timesheet approvals, meetings, and collaboration.
• Partners with providers to promote quality services and ensure adherence to state regulations and CSR requirements.
• Communicates effectively in written and verbal formats; maintains training, licensure, and travel readiness.
• Performs administrative, analytical, supervisory, and compliance duties to support departmental goals.

Skills

Years of experience

Education

Bachelor's degree preferred

Job description

State of Missouri's Department of Mental Health seeks a Provider Relations Manager to oversee contractual processes, utilization review, and compliance for DMH contract providers.

The role supports coordination across Springfield and Kansas City regional offices, leading a Provider Relations team and ensuring adherence to state regulations and CSR requirements while advancing service quality for Missourians.