Vendor Relations Associate (Onsite)

W Services; Hauppauge (NY); On-site; USD 24,435 - 34,801; Full time

Job summary

W Services Group, LLC. is seeking a Contractor Relations Associate in Hauppauge, NY. The role focuses on supporting the Contractor Relations department and serving as the primary contact for Contract Partners.

You will monitor vendor resources, recruit contractors, prequalify candidates, and review contracts, payout terms, and invoicing. You’ll also update internal systems and communicate changes to stakeholders, ensuring timely payments and accurate records.

Qualifications

• Experience with MS Word, Excel & Outlook.
• Strong written and verbal communication skills essential.
• Ability to stay organized and manage multiple tasks.

Responsibilities

• Monitor vendor database to ensure adequate staffing resources.
• Recruit contractor partners via job boards, search engines, and outreach.
• Prequalify potential partners through conversations and W Services questionnaire.
• Review and negotiate with contractor partners regarding agreements, work scope, payouts, and requirements.
• Ensure contractor invoice requirements are understood and met.
• Update Waves software with contractor, payout, or schedule changes and communicate updates.
• Maintain vendor notes in Waves and track critical contractor conversations and issues.
• Participate in market team calls and weekly updates to address opportunities and risks.
• Resolve invoice discrepancies and assist accounting with sign-offs and paperwork.

Skills

MS Word

MS Excel

Outlook

Communication skills

Organizational skills

Team player

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Hauppauge, NY, US

6 days ago Requisition ID: 1083

Salary Range: $21.50 To $21.50 Hourly

W Services Group represents a team of subject matter experts in cleaning, construction, and emergency response services. Our quality focused employees and contract partners successfully develop, implement, and manage projects and programs for multi-site groups across North America. We have earned a reputation of being a high value provider and are best known for truly partnering with our clients in a highly collaborative environment. This level of partnership yields real solutions and best supports our clients' brand image.

Our structure is designed around our clients and is focused on being highly collaborative through market teams across all departments. Our personnel are empowered to make decisions and resolve issues in order to achieve a high level of client satisfaction in a rapidly changing environment.

Partner with W Services to experience the difference and the new standard of clean. We are founded on the principles of a family business environment where the standard is to care, listen, respect, and trust one another.

We are always looking for talented, enthusiastic people to join our team. We believe the successful growth of our company depends on the teamwork and commitment of our employees to deliver the best service and value for our customers.

About the role:

The Contractor Relations Associate will support the Contractor Relations department and serve as the primary point of contact for Contract Partners.

PRIMARY RESPONSIBILITIES

• Monitor existing vendor database to ensure we have adequate resources to meet current staffing needs.


• Recruitment of potential contractor partners via various methods: search engines, job boards and postings, additional communication with existing contractors,etc.


• Prequalify potential contractor partners, through verbal conversations regarding W Services Questionnaire,scopesofworkandindustryknowledgetoseeiftheywillbeagoodfittopartnerwith.


• ReviewandnegotiateverballyandinwritingwithContractorPartnersonWServicescontractorpartner agreement, specifications for the work you are offering, payout details, uniform, IVR, chemical and equipment requirements,etc.


• Review verbally and in writing to the contractor W Services invoice requirements, and specific billing requirements based on W Services internalprotocols.


• Update vendor prospect section in Waves (W Services Proprietary Software) for every potential contractor you reach outto.


• Daily management and updating of assigned RTS and campaigns, as this is a catalog of everything you are workingon.


• Update Waves (W Services Proprietary Software) with any contractor, payout, or schedule changes. Information must then be sent out via a change form to the assigned W Services Service Representative.


• Keep vendor notes updated via Waves with details on important conversations, removal of a location orlocations,challengesthevendormaybehavingwiththestoreorotherWServicesRepresentatives, etc.


• Work with your internal W Services Market Team/CED’s to address any and all opportunities within themarketontheweeklymarketcallaswellasinbetweenifneeded.Including,assistingtoobtain


• service dates from contractors, discussions on poor performance, hot escalation items, potential new business or the potential of a loss or reduction in business.


• Resolve any invoice discrepancies with your contractor partner (to ensure they are paid timely and correctly), asneeded.


• Assist W Services Accounting Team to obtain sign off’s and invoices from contractor partners thatare


• late turning in required paperwork.


• Comprehensively review the daily Unassigned and Open Campaign reports, along with the Margin % report, to assist in determining where your priorities should befocused.


• Participate in meetings as needed, including daily contractor relationscall.


• Daily management and updating of assigned RTS andcampaigns.

ADDITIONAL RESPONSIBILITIES

• Special projects may be given on occasion frommanagement

KNOWLEDGE AND SKILL REQUIREMENTS

• Experience with MS Word, Excel &Outlook


• Able to work independently and bedetail-oriented


• Must be a team player and have a positive demeanor(enthusiastic)


• Able tomulti-task


• Must have excellent communication, organizational skills and decision-makingskills


• Able to work under a demanding and busy workenvironment


• Consistent email management isrequired


• Phone communication is heavy and the position requires the individual to be comfortable with all types of verbal discussions and negotiations.

W Services Group, LLC. provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, veteran status, genetic information, or any other characteristic protected by law.