Vendor Product Analyst

Pax8, Inc; United States; On-site; USD 70,000 - 87,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, Dental & Vision Insurance

Employee Assistance Program

Paid Parental Leave

Flexible Open PTO

RTD Eco Pass

Job summary

Pax8 is hiring a Vendor Product Analyst to strengthen vendor operations, integrations, and order-to-cash experiences across our intelligent technology marketplace. You will own vendor changes, serve as the primary contact for operational questions, and translate needs into actionable requirements for Product and Engineering.

Join a fast-paced, high-energy team and help scale automated workflows, improve launch readiness, and support lifecycle management across partners and internal teams.

Qualifications

• Experience in project management, operations, or business analysis.
• Ability to facilitate meetings and keep stakeholders aligned.
• Hands-on exposure to API integrations and data concepts.
• Familiarity with Jira, Wrike, or Asana and agile delivery.

Responsibilities

• Lead vendor product changes from planning to delivery.
• Serve as primary contact for operational and escalated issues after onboarding.
• Translate vendor needs into actionable requirements for Product and Engineering.
• Improve order-to-cash experiences and identify automation opportunities.
• Coordinate across Product, Engineering, Sales, Finance, Support, and Vendor Alliances.
• Facilitate meetings and communicate timelines, risks, and readiness.
• Investigate platform issues and coordinate bug resolution.
• Drive process improvements with automation or AI-enabled workflows.
• Support lifecycle management and smooth vendor handoffs.

Skills

Cross-functional collaboration

Stakeholder management

Communication skills

Requirements elicitation

Problem solving

Education

Bachelor's degree or equivalent

Tools

Jira

Wrike

Asana

Job description

Vendor Product Analyst | Remote, United States Pax8 is hiring a Vendor Product Analyst in the United States to strengthen vendor operations, integrations, and order-to-cash experiences across our intelligent technology marketplace.

Own the Vendor Experience Step into a highly visible role where business operations, technology, and relationship management come together. You’ll lead meaningful vendor initiatives, solve complex operational challenges, and create smoother experiences for our partners, vendors, and internal teams. As Pax8 continues its artificial intelligence journey, you’ll grow alongside emerging technology and have the freedom to explore how automation, intelligent tools, and thoughtful process design can remove friction and scale great ideas. This is an opportunity to become a trusted vendor expert, gain broad exposure across the business, and build a path toward vendor integrations management, strategic vendor ownership, or vendor launches.

Work Happy at Pax8 You’ll join a collaborative, solution-oriented, high-energy team that values trust, humor, shared ownership, and getting things done. The environment moves quickly, so you’ll have the autonomy to take the reins, make informed decisions, and turn challenges into practical solutions. Pax8 is building the technology marketplace of the future, connecting partners, vendors, and small to midsized businesses through intelligent technology, comprehensive product support, and a culture where people can do meaningful work.

What You’ll Do

• Lead vendor product changes: Take ownership of additions, pricing updates, integration changes, platform improvements, and launch-readiness activity from planning through delivery.
• Become a trusted vendor partner: Serve as the primary contact for operational questions, technical concerns, and escalated issues after onboarding.
• Connect business and technology: Translate vendor and stakeholder needs into clear requirements that Product and Engineering teams can act on.
• Strengthen order-to-cash experiences: Understand the full journey from an order being placed through billing and identify ways to make it more reliable, efficient, and scalable.
• Coordinate across the business: Bring together Product, Engineering, Sales, Finance, Support, Vendor Alliances, and other teams to move priorities forward.
• Keep stakeholders aligned: Facilitate productive meetings and communicate timelines, decisions, risks, open questions, and launch readiness with clarity.
• Resolve platform challenges: Investigate vendor and product issues, coordinate bug resolution, and keep the right people informed through to completion.
• Improve how work gets done: Identify repetitive or high-friction processes and implement thoughtful automation, artificial intelligence-enabled workflows, or redesigned processes.
• Support long-term vendor success: Partner with the Vendor Launch team to create smooth handoffs and establish vendors for effective lifecycle management.

The Impact You’ll Make

Your work will help Pax8 build dependable, scalable vendor relationships and create a more seamless experience across our marketplace. By connecting vendor needs with the right technical and operational teams, you’ll reduce friction, improve launch readiness, accelerate issue resolution, and help internal stakeholders make better decisions. You’ll also have the opportunity to leave a lasting mark by introducing smarter ways of working that reduce manual effort and give the team more time to focus on high-value vendor and partner outcomes.

What You’ll Bring

• Substantial experience across project management, operations, business analysis, vendor management, or a related discipline.
• Proven ability to facilitate productive meetings, guide decisions, and keep varied stakeholder groups aligned.
• Hands‑on exposure to application programming interface integrations, with the ability to understand how systems exchange information.
• Familiarity with project and task‑management platforms such as Jira, Wrike, or Asana.
• Working knowledge of structured delivery or process‑improvement approaches such as Agile, Scrum, Lean, Kanban, or Design Thinking.
• The ability to translate confidently between business needs and technical concepts.
• Excellent critical‑thinking, task‑management, and organizational skills.
• A clear, adaptable communication style that works across individual contributors, senior leaders, vendors, and technical teams.
• Confidence managing several priorities while maintaining urgency, accuracy, and visibility.
• Demonstrated experience using artificial intelligence‑enabled tools, automation, or process redesign to strengthen operational outcomes.
• Curiosity about emerging technology and the judgment to apply it to practical business challenges.
• The self‑awareness and initiative to ask thoughtful questions, learn quickly, and operate independently.
• A bachelor’s degree in a related field or equivalent professional experience.
• Experience with data analysis, Structured Query Language, coding concepts, product‑management practices, Microsoft vendor relationships, or vendor distribution models would be a bonus.
• A project‑management or process‑improvement certification is also welcomed but not essential.

At Pax8, we care deeply about building genuine, trust based relationships, starting with how we hire. To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about, we're excited to meet you. We also use thoughtfully applied AI‑enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritizing applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

Bring Your Perspective

We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in United States.

Salary and Benefits Compensation

Qualified candidates can expect a compensation range of $70,000 to $ 86,800 Or more depending on experience.

At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets.

All FTE Pax8 people enjoy the following benefits:

• Non-Commissioned Bonus Plans or Variable Commission
• 401(k) plan with employer match
• Medical, Dental & Vision Insurance
• Employee Assistance Program
• Employer Paid Short & Long Term Disability, Life and AD&D Insurance
• Flexible, Open Vacation
• Paid Sick Time Off
• Extended Leave for Life events
• RTD Eco Pass (For local Colorado Employees)
• Career Development Programs
• Stock Option Eligibility
• Employee-led Resource Groups

Grow Your Career There's extensive room for a talented individual to grow at pace, whether that's advancing quickly in this role or exploring one of the many opportunities across our global organization. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive, and full visibility of what it takes to reach your next level.

About Pax8

Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organization with a start‑up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Background Checks

As part of our hiring process, we are required to undertake pre‑employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks. Additional checks may be completed for certain countries, such as criminal and financial checks. All checks are completed by our third‑party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.

Equal Opportunities

Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country they have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. At Pax8, we care deeply about building genuine, trust‑based relationships — starting with how we hire. To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you’re applying as your authentic self, you have nothing to worry about — we’re excited to meet you.

Perks

At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:

• 401(k) with Company Match
• Medical, Dental & Vision Coverage
• Employee Assistance Program (EAP)
• Employer-Paid Life, AD&D, Short-Term Disability & Long-Term Disability Insurance
• Flexible Open PTO
• Paid Sick Leave
• Paid Parental Leave
• RTD EcoPass (eligible Colorado‑based employees)

Please take a moment to review our Proprietary Rights and Non‑Competition Agreement — this document outlines important information about your rights and responsibilities if you join our team. Job Applicant Privacy Notice Pax8 is the global AI and cloud Marketplace for small and medium-sized businesses (SMBs). Pax8 connects service providers and technology companies on a unified platform to discover, buy, sell, deploy and manage technology solutions for SMBs. More than 47,000 IT partners and 800,000 SMBs rely on Pax8 for expertise, automation and real‑time insights to stay productive, protected and prepared for the AI economy. Learn more at pax8.com. Our purpose is to help every small business turn their dreams into reality through the power of technology. Culture is important to us, and at Pax8, its business, and it IS personal. We embody Compassionate Candour by aiming to assist others with candid, actionable feedback. We Seek to Understand by being open, curious, and committed to learning. We believe in We Before Me, actively collaborating and seeking out diverse perspectives to ensure a win for Team Pax8. We encourage everyone to Light Up Learning by being brave and trying new ideas, embracing vulnerability, and sharing failures so everyone can learn. Finally, we are Driven by Passion, connecting personal passion to Pax8's mission, and remaining resilient in the face of adversity and uncertainty in pursuit of our goals. At Pax8, we are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best!