Vendor Performance Analyst

OneMain Financial; Evansville (IN); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial in Evansville, IN is hiring for an Audit & Vendor Performance role focused on daily, weekly, and monthly operational and compliance audits. You will maintain audit docs, vendor records, and performance reporting while monitoring vendor performance and identifying improvement opportunities.

You will develop standardized scorecards and dashboards, communicate findings to leadership and partners, and support remediation of issues impacting vendor performance.

Qualifications

• High School Diploma or GED.
• Secure internet connection required.
• Ability to work remotely and to be in office when requested.
• Ability to travel domestically and internationally.
• Excellent written and verbal communication skills with internal and external partners.
• Strong Microsoft Office skills with intermediate to advanced Excel proficiency (formulas, PivotTables, filtering, sorting, and data analysis).
• Ability to maintain confidentiality and exercise sound judgment with sensitive information.
• Ability to work well under pressure and meet goals in a fast-paced environment.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities while balancing recurring responsibilities and project-based work.
• Ability to learn new systems, applications, and reporting tools quickly.

Responsibilities

• Conduct daily, weekly, and monthly operational and compliance audits.
• Maintain audit documentation, vendor records, and performance reporting.
• Monitor vendor performance, productivity, and operational trends.
• Analyze performance data and identify opportunities for process improvement.
• Develop and maintain standardized scorecards, dashboards, and reporting.
• Communicate audit findings, performance trends, and recommendations to leadership and vendor partners.
• Assist with remediation of operational and technical issues impacting vendor performance.
• Draft, obtain approvals for, and distribute vendor communications.
• Partner with internal business units and external vendors to support operational initiatives.
• Maintain knowledge of company policies, procedures, and regulatory requirements.
• Support Point of Sale and other lending operations as assigned.
• Travel to vendor locations for onsite reviews, training, and business discussions.

Skills

Auditing

Vendor management

Performance reporting

Communication

Process improvement

Data analysis

Time management

Education

Associate's or Bachelor's degree in Business/Finance/Analytics

Tools

Excel

Power BI

Snowflake

SQL

Power Query

Job description

In the Role

• Conduct daily, weekly, and monthly operational and compliance audits.
• Maintain audit documentation, vendor records, and performance reporting.
• Monitor vendor performance, productivity, and operational trends.
• Analyze performance data and identify opportunities for process improvement.
• Develop and maintain standardized scorecards, dashboards, and reporting.
• Communicate audit findings, performance trends, and recommendations to leadership and vendor partners.
• Assist with remediation of operational and technical issues impacting vendor performance.
• Draft, obtain approvals for, and distribute vendor communications.
• Partner with internal business units and external vendors to support operational initiatives.
• Maintain knowledge of company policies, procedures, and regulatory requirements.
• Support Point of Sale and other lending operations as assigned.
• Travel to vendor locations for onsite reviews, training, and business discussions.

Requirements

• High School Diploma or GED
• Secure internet connection required.
• Ability to work remotely and to be in office when requested.
• Ability to travel domestically and internationally.
• Excellent written and verbal communication skills with the ability to communicate effectively with internal and external business partners.
• Strong Microsoft Office skills with intermediate to advanced Microsoft Excel proficiency (formulas, PivotTables, filtering, sorting, and data analysis).
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Ability to work well under pressure and meet goals in a fast-paced environment.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities while balancing recurring responsibilities and project-based work.
• Ability to work independently while collaborating effectively within a team environment.
• Ability to learn new systems, applications, and reporting tools quickly.

Preferred

• Two or more years of experience in operations, vendor management, project management, business analysis, financial services, or a related field.
• Demonstrated ability to influence business partners and drive process improvements without direct authority.
• Associate’s or Bachelor’s degree in Business, Finance, Analytics, or a related field.
• Previous experience working with external vendors or business partners.
• Knowledge of financial services regulations and compliance requirements.
• Experience developing reports, dashboards, scorecards, or performance metrics.
• Experience in financial services, collections, lending, or Point of Sale Operations.
• Experience with Power BI, Snowflake, SQL, Power Query, or similar reporting tools.

Location

Evansville - Hybrid

Who We Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well‑being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)