Vendor Partnerships Lead — GPU & Cloud Infrastructure

fal; San Francisco (CA); On-site; USD 160,000 - 200,000; Full time

Benefits offered by this job

Visa sponsorship

Relocation assistance

Health, dental, and vision insurance (

Team events

Job summary

fal is building the foundation for scalable generative media infrastructure. In this role you will own vendor performance across GPU hyperscalers and neocloud providers, manage SLAs, and lead governance and escalations to ensure reliable capacity and compliance.

You will build strategic relationships with Tier 1 vendors, coordinate with Capacity Planning, and run regular business reviews. The position requires deep experience in vendor management within AI/gpu/cloud sectors and an ability to

Qualifications

• 5+ years in vendor management, cloud partnerships, strategic sourcing, or infrastructure procurement within the AI, GPU, cloud, or hyperscale infrastructure industry.
• Must have worked directly with neocloud, hyperscaler, or GPU infrastructure providers, owning commercial relationships and vendor performance.
• Highly organized with exceptional attention to detail, able to manage contract records, reconcile invoices, calculate credits, and maintain accurate vendor documentation.
• Comfortable owning vendor escalations, running QBRs and scorecards, and communicating effectively with both executive vendor contacts and internal stakeholders.
• You’ve managed multi-vendor allocation by priority during shortages.
• You’ve stood up a vendor-management function from scratch at a neocloud or hyperscaler.

Responsibilities

• Own vendor performance across GPU hyperscalers and neocloud providers by defining and tracking SLAs, managing escalations, remedies, and service credits, and holding partners accountable to their commitments.
• Build strategic relationships with key infrastructure partners through regular business reviews and executive engagement with Tier 1 vendors.
• Align capacity to demand by partnering with Capacity Planning to secure committed GPU capacity, forecast growth, and mitigate supply constraints.
• Own vendor governance including contract compliance, invoice reconciliation, renewals, and performance reporting.
• Run regular business reviews with vendor partners to discuss performance, open credit claims, capacity planning, and outstanding issues.

Job description

fal is building the foundation for scalable generative media infrastructure. In this role you will own vendor performance across GPU hyperscalers and neocloud providers, manage SLAs, and lead governance and escalations to ensure reliable capacity and compliance.

You will build strategic relationships with Tier 1 vendors, coordinate with Capacity Planning, and run regular business reviews. The position requires deep experience in vendor management within AI/gpu/cloud sectors and an ability to