Vendor Manager – Telecom Expense Management (TEM)

Astreya; Michigan; Remote; USD 69,000 - 115,000; Full time

Benefits offered by this job

Medical (UHC/Kaiser)

Dental and Vision

401(k)

Paid Time Off

Holidays

Job summary

Astreya is seeking an experienced Vendor Manager for TEM, remote in the US. The role focuses on vendor relationships, billing and dispute resolution, PO lifecycle supervision, and data integrity across TEMS and ERP systems. Strong communication and cross-functional collaboration are essential.

Required 8+ years in TEM/vendor management with expertise in TEM systems, ERP tools, and ticketing platforms. The position offers a comprehensive benefits package and a salary range of $69,120–$115,200.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• 8+ years in telecom expense management, vendor management, AP, procurement ops, or commercial supply chain functions.
• Strong proficiency with TEMS, ERP tools, and enterprise ticketing platforms.

Responsibilities

• Serve as the primary contact for vendor inquiries, invoice resubmissions, tax/banking updates, and corporate restructurings.
• Mitigate past-due notices and disconnect notices by securing written commitments.
• Direct complex billing issues to resolution and pursue cost-saving claims.
• Oversee PO lifecycle, monitor low-fund conditions, evaluate FX impacts, and facilitate PO transfers.
• Maintain data integrity across TEMS, ERPs, and internal databases; collaborate cross-functionally.

Skills

Google Workspace

Microsoft Office (Excel, Word)

TEM Systems (Rivermine)

ERP tools (SAP Fiori, Ariba, BuyingHub

Enterprise ticketing (Remedy, Service‑

Education

Bachelor’s degree in Finance/Accounting/Business Admin

Tools

TEM Systems Rivermine

SAP Fiori

Ariba

Buying Hub

Remedy

ServiceNow

Job description

## Vendor Manager – Telecom Expense Management (TEM)Applylocations: Remote, MItime type: Full timeposted on: Posted Todayjob requisition id: R0016509**Job Description:*** **Vendor Relationships & Critical Escalations**: Serve as the primary point of contact for vendor inquiries, invoice resubmissions, tax/banking updates, and corporate restructuring (e.g., name changes or acquisitions). Proactively manage supplier relationships from an invoicing and payment perspective. Immediately mitigate critical past-due notifications or disconnect notices by securing written commitments to prevent service disruptions.* **Billing & Dispute Resolution**: Direct complex billing issues to resolution and initiate cost-saving claims when billed amounts deviate from contractual terms. Identify and investigate billing discrepancies—including rate mismatches, unauthorized back-billing, charges for terminated services, and invalid future billings. Partner directly with suppliers to ensure uninterrupted service while disputes are actively addressed.* **PO Lifecycle & Financial Operations**: Oversee the funding lifecycle to guarantee timely invoice payments. Manage PO activity by monitoring low-fund conditions, evaluating foreign exchange (FX) impacts, consolidating purchase orders, and facilitating PO transfers or replacements.* **Data Integrity & System Management**: Maintain precise system records and ensure data integrity across Telecom Expense Management Systems, ERPs (SAP), buying tools, and internal database platforms. Collaborate with cross-functional partners to uphold data quality throughout the end-to-end process.* **Cross-Functional Collaboration**: Partner closely with negotiators, project managers, contracts, and corporate finance teams to enforce compliance with contracted commercial terms.**Basic Qualifications:*** **Education**: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.* **Experience**: 8+ years of experience in telecom expense management, vendor management, accounts payable, procurement operations, or commercial supply chain functions.* **System Proficiencies**:* + Demonstrates a high level of technical proficiency across Google Workspace, Microsoft Office (Excel, Word), and modern collaboration tools, with a proven ability to quickly master new software and digital workflows. + Hands-on experience with Telecom Expense Management Systems (TEMS) (e.g., Rivermine). + Familiarity with Enterprise Resource Planning (ERP) tools (e.g., SAP Fiori, Ariba, Buying Hub). + Experience using enterprise ticketing platforms (e.g., Remedy, ServiceNow, or similar systems).* **Financial & Analytical Skills**: Proven ability to interpret complex commercial contracts, analyze line-item invoices, calculate foreign exchange (FX) variances, and execute usage analyses.* **Communication & Collaboratio**n: Exceptional written and verbal communication skills with a track record of effectively managing supplier relationships, updating stakeholders, and navigating high-priority operational escalations.* **Professional Attributes**: Self-motivated individual with strong project ownership from concept through completion. Excellent organizational, prioritization, and multitasking abilities with high attention to detail, a sense of urgency, and a consistent track record of meeting deadlines.**Preferred Qualifications:*** Domain experience in telecommunications, colocation data center operations, subsea cable infrastructure, or network connectivity solutions.* Proven track record of managing high-value supplier disputes and driving measurable cost savings.* Understanding of global tax concepts, including VAT rules, withholding tax (WHT), and regional e-invoicing compliance mandates (e.g., Italy SDI, China e-Fapiao, LATAM requirements).* Demonstrated success in building strong cross-functional alignment across technical delivery, legal, sourcing, and corporate finance teams.**Salary Range**$69,120.00 - $115,200.00 USD (Salary)* *Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.** *Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.***Astreya** **offers comprehensive** **b****enefits to all Regular, Full-Time Employees,** **including:*** Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only* Dental provided through UHC* Nationwide Vision provided by UHC* Flexible Spending Account for Health & Dependent Care* Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)* Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera* Corporate Wellness Program provided by Goomi Group* Employee Assistance Program* Wellness Days 401k Plan* Basic and Supplemental Life Insurance* Short Term & Long Term Disability* Critical Illness, Critical Hospital, and Voluntary Accident Insurance* Tuition Reimbursement (available 6 months after start date, capped)* Paid Time Off (accrued and prorated, maximum of 120 hours annually)* Paid Holidays* Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law