Vendor Management & Performance Analyst

Jobtailor; Connecticut; On-site; USD 70,000 - 95,000; Full time

Job summary

Pfizer seeks an operations and vendor management specialist to support Americas programs, ensure alignment with GWE goals, and help build scalable vendor processes. You will track performance, prepare reviews, and maintain vendor documentation across contracts and SLAs.

The role emphasizes data analysis, strong communication, and collaboration with cross-functional teams to drive timely execution and compliance with procurement policies.

Qualifications

• Bachelor's degree in business, finance, or related field.
• 2 years of relevant experience.
• Experience in operations, vendor management, procurement, or related roles.
• Proficiency in data analysis and reporting.
• Excellent communication and presentation skills.
• Knowledge of vendor performance evaluation methods.

Responsibilities

• Support vendor management activities across the Americas aligned with GWE goals.
• Help create PM services vendor management process.
• Update and maintain change orders.
• Assist with vendor playbook for global consistency.
• Assist with tracking vendor performance against SLAs and KPIs.
• Help prepare materials for regional vendor reviews, including performance data, scorecards, and presentations.
• Support the development and maintenance of vendor documentation, including contracts, scopes of work, pricing templates, and governance materials.
• Assist with issue tracking and escalation related to vendor performance.
• Help ensure vendor management activities comply with Pfizer Procurement policies and procedures.
• Maintain accurate vendor records and support audit and compliance requests as needed.
• Support tracking and coordination of key activities, deliverables, and milestones to ensure timely execution of team priorities.
• Prepare standard operational reports, dashboards, and presentation materials, ensuring accuracy, consistency, and adherence to defined templates.
• Collect, validate, and consolidate data from multiple sources to support performance reporting and operational reviews.
• Maintain accurate documentation, trackers, and shared repositories to support audit readiness and operational transparency.
• Coordinate logistics and materials for recurring meetings and working sessions, including agendas, pre‑reads, and follow‑ups.
• Support process documentation and continuous improvement efforts by identifying gaps, documenting procedures, and recommending updates.
• Partner with cross‑functional stakeholders to support operational initiatives, escalating issues and risks as appropriate.

Skills

Data analysis

Reporting

Communication

Presentation

Vendor management

Procurement

Operations

Education

Bachelor's degree in business/finance/real estate management/supply chain

Job description

Pfizer seeks an operations and vendor management specialist to support Americas programs, ensure alignment with GWE goals, and help build scalable vendor processes. You will track performance, prepare reviews, and maintain vendor documentation across contracts and SLAs.

The role emphasizes data analysis, strong communication, and collaboration with cross-functional teams to drive timely execution and compliance with procurement policies.