Vendor Licensing & Compliance Specialist

Progress Residential PM Holdings, LLC; Tempe (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Generous time off

Ongoing learning & development

Culture that celebrates you

Job summary

Progress Residential seeks a Vendor Licensing and Compliance Specialist to support onboarding and compliance for diverse vendors. The role requires knowledge of insurance, CRM tools, and vendor management processes, with an emphasis on accuracy and cross-team collaboration.

The ideal candidate will handle insurance inquiries, educate vendors on requirements, and assist with licensing expirations while coordinating with onboarding specialists to streamline workflows.

Qualifications

• 2+ years in an office environment administering standard work processes.
• Ability to manage concurrent transactions and meet timeframes.
• Insurance industry knowledge is required.
• Proficient with CRM and property management software.
• Strong MS Office skills including Excel (pivot tables, VLOOKUP), Word and Outlook.
• Clear written communication for diverse stakeholders.

Responsibilities

• Day-to-day compliance activities to move vendors through onboarding.
• Follow-up with prospective vendors and insurance carriers/agents.
• Assist vendors with onboarding questions or issues.
• Educate on insurance requirements, standards and processes.
• Manage expirations of insurance and licensing.
• Collaborate with Vendor Onboarding Specialists on new vendors.
• Perform ad-hoc projects and other duties as requested.

Skills

Insurance knowledge

CRM experience

Microsoft Excel

Communication

Documentation

Education

High School Diploma or GED

Tools

Salesforce CRM

Yardi Vendor Café

Asana

Outlook

Zoom

Job description

Your career has a home here. Ready to make an impact with a dynamic, forward-thinking company? As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for our team members. That's why, for two years in a row, our employees have voted Progress a certified Great Place to Work®. Why join Progress? As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We're looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.

POSITION PURPOSE

The Vendor Licensing and Compliance Specialist supports day-to-day compliance operations relating to the Vendor Onboarding and Compliance department. The VCS is responsible for overseeing compliance on various risk-level vendors by following up, answering insurance/compliance-related questions and interfacing with vendor's insurance providers. The right candidate for this position will have vendor compliance experience, insurance management experience and preferably construction industry knowledge.

ESSENTIAL FUNCTIONS

• Day-to-day compliance requirements to move vendors through onboarding
• Follow-up with prospective vendors and insurance carriers/agents as needed
• Assist vendors with all onboarding questions or issues
• Educate prospects on insurance requirements, industry standards and company processes
• Manage upcoming expirations of insurance and applicable licensing
• Work with Vendor Onboarding Specialists to manage incoming prospective vendors
• Perform ad-hoc projects and other duties as requested

EDUCATION REQUISITION

High School Diploma or GED

REQUIRED QUALIFICATIONS

• At least 2 years of experience in an office environment where primary work responsibilities involved administering a standard work process.
• Ability to work in an environment where many different process transactions are occurring concurrently and accomplish assigned work within the expected timeframes.
• Insurance industry knowledge.
• Strong computer literacy, including an experience with data entry and associated reporting from business application software.
• Previous experience with Customer Relationship Management (CRM) software and property management software.
• Working knowledge of Microsoft Office products including Excel (e.g., pivot tables, and VLOOKUPS, etc.); Word (e.g., basic document formatting, etc.); Zoom, Asana (Project Management) and Outlook (e.g., message composition/formatting, meeting scheduling, etc.).
• Demonstrated ability to write with clarity to a variety of stakeholders.

PREFERRED QUALIFICATIONS

• Previous experience with Salesforce CRM and Yardi Vendor Café

What you can expect from us:

• Competitive Compensation - Including performance-based bonuses that reward your contributions.
• Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.
• Generous Time Off - Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
• Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
• A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon Company need.

Employment with Progress Residential is conditional on a satisfactory background and drug screen.

Progress Residential is a proud Equal Opportunity employer, m/f/d/v.

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Progress Residential is one of the nation's largest providers of single-family rental homes in the country, with more than 90,000 homes across the US. Together, we are building a new way of renting homes, one person, one innovation at a time. Come build the future with us.