Vehicle Title Clerk

South Bay Auto Auction; Gardena (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Vacation and sick leave

Holiday pay

401K program

Medical coverage

Dental coverage

Vision coverage

Job summary

South Bay Auto Auction is seeking a DMV Title Clerk to join the Titles department. The role focuses on accurately processing vehicle titles, researching title issues, and ensuring timely completion within state guidelines.

Ideal candidates will have DMV experience, excellent communication skills, and a strong attention to detail. Benefits include standard company perks and growth opportunities.

Qualifications

• One year of DMV Title processing experience.
• Knowledge of DMV documentation requirements.
• One year of customer service experience.

Responsibilities

• Process vehicle titles with accuracy within company timelines.
• Research title issues and resolve promptly.
• Follow state title processing guidelines and procedures.
• Respond to customer inquiries professionally within timelines.
• Maintain data entry and office duties as needed.

Skills

DMV Title Processing

Customer Service

Communication Skills

Phone Etiquette

Multitasking

Attention to Detail

HS Diploma

Education

HS Diploma or GED

Tools

MS Office

Job description

South Bay Auto Auction is seeking a highly organized and detail-oriented individual to join our Titles department. The DMV Title Clerk is responsible for accurately processing vehicle titles within company timelines and for providing excellent service to customers.

Essential Functions include:

• Must have DMV Experience
• Processes vehicle titles with precise accuracy
• Research vehicle titles and resolve issues in a timely manner
• Meets company timelines in processing titles and resolving title issues
• Understands and follows the corresponding state title processing guidelines
• Consistently responds to customer inquiries and requests in a professional manner within the company timeline.
• Maintains a positive and professional demeanor
• Performs administrative duties in the office, including data entry, word processing, filing, copying, and other tasks.
• Insurance experience is a BIG PLUS
• Bilingual (Spanish) a plus

Required Skills:

• Excellent customer service attitude and skills
• Excellent communication skills
• Professional phone manner
• Computer proficiency
• Must be able to multitask in a fast-paced environment
• Strong attention to detail
• HS diploma or GED preferred

Required Experience:

• One year of DMV Title processing experience
• Knowledge of DMV documentation requirements
• One year of customer service experience

SBAA offers vacation, sick, holiday, 401K, medical, dental, vision

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We offer competitive compensation and opportunities for career growth within our organization.