Vehicle Tech Specialist - Ownership Onboarding & Demos

Jim Keras Subaru- Covington Pike; Memphis (TN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k)

Employee discounts on vehicles, parts

Job summary

Jim Keras Subaru Covington Pike is seeking a Love Encore Delivery Specialist to act as a technology ambassador for new Subaru owners, guiding them through features and safety tech after purchase.

You will schedule 14–60 day follow-ups, demonstrate EyeSight, STARLINK, navigation, Bluetooth, and other features, and tailor tutorials to each customer’s needs. Excellent communication and a service mindset are essential.

Qualifications

• Excellent communication and interpersonal skills.
• Passion for customer service and technology.
• Strong organizational skills and attention to detail.
• Ability to learn and explain vehicle features and digital tools.

Responsibilities

• Schedule and conduct Love Encore Delivery appointments with recent Subaru buyers (14-60 days post-purchase).
• Demonstrate and explain Subaru technologies, including EyeSight, STARLINK, navigation, Bluetooth, and safety features.
• Personalize tutorials based on each customer’s needs and questions.
• Assist customers with smartphone integration, app setup, and vehicle customization.
• Provide ongoing support and serve as a technology resource for customers and dealership staff.
• Maintain up-to-date product knowledge and complete Subaru certification as required.
• Track completed appointments and ensure timely follow-up.
• Collaborate with sales and service teams to deliver a seamless ownership experience.

Skills

Communication skills

Customer service

Technology enthusiasm

Organizational skills

Education

High school diploma or equivalent

College degree a plus

Job description

Jim Keras Subaru Covington Pike is seeking a Love Encore Delivery Specialist to act as a technology ambassador for new Subaru owners, guiding them through features and safety tech after purchase.

You will schedule 14–60 day follow-ups, demonstrate EyeSight, STARLINK, navigation, Bluetooth, and other features, and tailor tutorials to each customer’s needs. Excellent communication and a service mindset are essential.