Flat Rate Technician

Porsche Stevens Creek; Santa Clara (CA); On-site; USD 80,000 - 200,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Training and career growth

Job summary

Porsche Stevens Creek is seeking an experienced Flat Rate Technician to join our team, delivering exceptional customer experiences. You will perform repairs and maintenance to factory and dealership standards, with pay based on production and productivity.

Starting pay is $40 per hour, with expected earnings ranging from $80k to $200k per year depending on qualifications and output. This is a full-time, on-site position with comprehensive benefits and opportunities for growth.

Qualifications

• Ability to deliver exceptional customer experiences.
• Friendly, enthusiastic, reliable team-player attitude.
• Strong work ethic in fast-paced, results-driven environment.

Responsibilities

• Perform repairs and maintenance per factory and dealership standards.
• Work efficiently in a flat-rate, productivity-based environment.
• Coordinate with Service Advisors to provide accurate estimates and timely service.

Skills

Customer service

Teamwork

Attention to detail

Shop tools knowledge

Tools

Shop tools

Job description

Porsche Stevens Creek, a Penske Automotive Group dealership, is looking for an experienced, Flat Rate Technician to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Flat Rate Technician, you will perform repairs and maintenance work in accordance with factory and dealership specifications and time standards for an excellent customer experience.

Pay for this position is based on production. Starts at flat rate at $40 per hour. Expected pay is $80k-$200k per year based on productivity and qualifications.

What We Have To Offer

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.
• State-of-the-art facilities and excellent working conditions.

What We Are Looking For

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment, 3+ years of dealership experience. Brand knowledge is preferred, but not required.

What You Can Bring To The Table

• Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
• Excellence: Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.
• Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
• Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
• Safety: Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.