VEHICLE RETURN CLERK (REMOTE - MICHIGAN)

Morley; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team as a Vehicle Return Clerk, where your attention to detail and customer service skills will shine. This remote position offers the chance to manage vehicle buybacks between customers and auto manufacturers, ensuring a smooth return process. You'll receive comprehensive training and support, making it easy to excel in your role. Enjoy a flexible work environment with a company that values its employees, providing competitive pay and a robust benefits package. If you're ready to make an impact and grow your career, this opportunity is for you!

Benefits

Medical and prescription coverage

Dental and vision insurance

Paid time off

401(k) with match

Flexible spending account

Life insurance

Short- and long-term disability insurance

Wellness program rewards

Patient advocacy services

Family and financial guidance services

Qualifications

• Strong attention to detail is essential for this role.
• Customer service experience is preferred, especially in call centers.

Responsibilities

• Ensure case accuracy and manage communications effectively.
• Negotiate and coordinate vehicle buybacks for customers.

Skills

Computer navigation

Typing skills

Microsoft Office skills

Attention to detail

Customer service experience

Education

High school diploma or equivalent

Job description

Do you have a strong eye for detail? This could be a great opportunity for you - especially if you're interested in working from home!

As a remote Vehicle Return Clerk (Repurchase Coordinator) at Morley, you'll help arrange the return of vehicles that may be eligible for buyback between a major auto manufacturer and its customers. You'll manage cases and use your customer service skills to ensure the return process is as easy and hassle-free as possible for all parties involved.

While prior experience in banking, mortgages, accounting or an auto dealership is helpful, it's not required. We'll train you on everything you need to know to handle these transactions with confidence!

What You'll Do

• Ensure case accuracy
• Manage communications between the car owner, auto dealer and lending institution
• Negotiate and coordinate vehicle buybacks on behalf of the auto manufacturer
• Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

What's it Like?

• We make sure you have the tools you need to be able to do your job right and be connected with your team.
• Our reacquired vehicle management team is one of the strongest in the business at handling vehicle buybacks. We have the processes and relationships in place to make sure that our team can do this smoothly. You'll find steady work, supportive leaders, strong benefits and advancement opportunities here.

Questions Before You Apply?

Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours : M-F 8 a.m. - 5 p.m. Eastern time (closed on some holidays) | TA will respond to after-hours questions the next business day).

Skills for Success

Required Skills

• Computer navigation, typing and Microsoft Office skills
• Strong attention to detail

Eligibility Requirements

• High school diploma or equivalent
• Customer service experience (three or more years preferred); for example, previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers
• Able to work shifts within the center's hours of operation :

Monday to Friday (no weekends!)

• Primary shift : 8 a.m. - 5 p.m. Eastern time
• Must be able to stick to the schedule reliably

Nice to Have

• Prior experience working in banking, mortgages, accounting or an automotive dealership

Remote Work Requirements

• Michigan resident
• High-speed internet access at home that you are able to connect to via Ethernet or landline
• Secluded and distraction-free work environment

The Remote Experience

Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.

direct link to video : https : / / mrly.info / h4b

Why Join Our Morley Family

The value of your employment is more than your paycheck. It's the combination of competitive pay, health benefits and other benefits Morley provides - your total compensation package.

• Medical and prescription coverage, including free annual physicals
• Dental and vision insurance
• Paid time off
• Associate wellness program (earn a reward for getting your annual wellness checkup)
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
• 401(k) with match
• Flexible spending account
• Life insurance
• Short- and long-term disability insurance (company paid)

Benefits to Make Your Life Easier

• Patient advocacy : Free 24 / 7 help with benefit questions and claims issues
• Family, financial and estate guidance (will) services

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our Morley Family members and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact [emailprotected] .

Thank you for your interest in Morley.

Notices

• Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify : https : / / bit.ly / MorleyEverify and your right to work : https : / / bit.ly / MorleyRightToWork
• Click here to view Morley's CCPA Notice for applicants in California : https : / / info.morleynet.com / ccpa
• Click here to view Morley's privacy policy : https : / / info.morleynet.com / morley-privacy-policy