Vehicle Recall Service Specialist in Auburn Hills

Energy Jobline ZR; Auburn Hills (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

G-Tech is seeking a Recall Service Analysis Engineer for 100% onsite work in Auburn Hills, MI. You will review safety investigations, interpret root causes, assess remedy options, and lead recall service analysis including procedures, CAD, tools, and parts, coordinating with cross-functional teams.

You will bring 3+ years automotive diagnostic/repair experience, a Bachelor's degree in a technical field, and strong project management.

Qualifications

• Minimum 3 years hands-on automotive diagnostic and repair experience.
• Direct vehicle troubleshooting and repair activities required, not just technical support.
• Experience in dealership, fleet, OEM, or independent repair facility.
• Thorough understanding of automotive systems (suspension, brakes, electrical, powertrain).

Responsibilities

• Review safety investigations to interpret root cause and remedy options.
• Conduct Recall Service analysis including procedures, CAD, tools, time studies, parts catalogs, and inspecting parts.
• Collaborate with cross-functional teams to understand remedy service solutions and required parts, materials, and repair operations.
• Coordinate and lead multiple safety recall activities while maintaining accuracy, quality, and on-time delivery.
• Coordinate labs, tools, vehicles, and parts to support remedy trial remove/install events.

Skills

Automotive diagnostics

Vehicle troubleshooting

Project management

Cross-functional collaboration

Self-starter

Education

Bachelor’s Degree in Business/Automotive Technology or Technical field

Job description

Position is 100% onsite at Auburn Hills. Local travel may be required to contracted service information providers, assembly plants, vehicle containment or yard-hold locations, supplier facilities, dealerships, and other sites supporting recall investigation and remedy development activities. This person will conduct Recall Service analysis, which includes reviewing repair procedures, engineering reports, repair concerns, CAD, tools, time studies, part / fastener / chemical catalogs, ordering & inspecting parts, locating & inspecting vehicles, etc. Service Engineering experience is huge!

Basic Qualifications

• Minimum 3 years of hands-on automotive diagnostic and repair experience, including responsibility for vehicle diagnosis, repair execution, and validation of repair effectiveness in a dealership, fleet, OEM, or independent repair facility.
• Experience must be based on direct vehicle troubleshooting and repair activities, rather than solely on technical support, training, quality, validation, or engineering support functions.

Required skills / Education

• Minimum of a Bachelor’s Degree in Business, Automotive Technology or other Technical degree from an accredited university.
• Minimum 5 years of OEM automotive experience, including service engineering, vehicle engineering, vehicle development, technical support, or related technical discipline.
• Strong Organizational and Project management skills, with the ability to manage multiple projects simultaneously, prioritize accordingly, and provide regular status updates on results, open items, and next steps.
• Must be a proven self-starter requiring minimal management direction, with demonstrated ownership, initiative, accountability and follow-through to meet required deadlines.
• Ability to build effective working relationships collaborating across cross-functional organizations at all levels, including leading individuals and teams to acquire necessary information to support remedy service solutions.
• Thorough understanding of automotive systems (suspension, brakes, electrical, powertrain, etc.), with a solid understanding of vehicle diagnosis, repair processes and dealership service operations.

Job Description

• Review safety investigations to interpret and assess the potential root cause, scope and complexity of vehicle issues and their potential remedy options and service impact.
• Conduct Recall Service analysis, which includes reviewing repair procedures, engineering reports, repair concerns, CAD, tools, time studies, part / fastener / chemical catalogs, ordering & inspecting parts, locating & inspecting vehicles, etc.
• Collaborate with cross-functional teams to further understand remedy and service solutions and their required parts, materials, and repair operations.
• Coordinate and lead multiple safety recall activities simultaneously while maintaining accuracy, quality, and on-time delivery.
• Coordinate labs, tools, vehicles, and parts to support remedy trial remove and install events, for lab activities or vehicle inspections.

Company Description

Why work at G-Tech?

G-Tech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at G-Tech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay.

G-Tech is an Equal Opportunity Employer (EOE), all qualified applicants will receive consideration for employment without regard to , , , , , , , , or status as a protected veteran.

By submitting your application, you acknowledge that recruiting technologies, including AI-assisted tools, may be used to support candidate evaluation, sourcing, matching and communications.