Vehicle Purchasing / Customer Service Specialist

U-Pull-&-Pay LLC; Stockton (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Vacation

Paid Sick Leave

Professional Growth

Job summary

iPull-uPull Auto Parts in Stockton, CA is hiring a Vehicle Purchasing / Customer Service Specialist. You will handle calls, coordinate with the car buyer to secure deals, and process vehicle receipts per policy. The role requires a friendly, detail-oriented approach and basic automotive parts knowledge.

Expect full-time hours with weekend work and bilingual Spanish is a plus. The position emphasizes accuracy, customer satisfaction, and teamwork, with a schedule that may include overtime and

Qualifications

• High school diploma or GED required.
• Experience with Microsoft Office and the Internet.
• Proven cashier experience.
• Knowledge of automotive parts.
• Ability to lift tires and batteries weighing up to 50 lbs.
• Maintain a consistent work schedule.
• Ability to work retail hours, including overtime, weekends, and holidays.
• Prior customer service and data entry experience.
• Must have a reliable means of transportation to get to work.
• Must be able to read, write, and speak English.
• Must be able to pass a drug and background test.
• Bilingual Spanish -desired.

Responsibilities

• Answer phones promptly with top-tier customer service.
• Enter data into computer systems to ensure compliance with laws and regulations.
• Work with car buyer to obtain best deal for company and customer.
• Mark tire and wheel sets on receipt for resale identification.
• Be a team player to meet goals and maintain integrity.
• Follow all company policies and procedures.
• Perform other duties as assigned.

Skills

Microsoft Office

Cashier experience

Automotive parts knowledge

English language

Data entry

Customer service

Teamwork

Education

High School Diploma or GED

Job description

This isn't just a job, it's a career. We are not just co-workers, we are family!

iPull-uPull Auto Parts is known as the friendliest, cleanest, and most organized self-service yard in the state. The founders of iPull-uPull are experts in the self-service auto parts industry. We have combined decades of experience and created a company that is cutting-edge in service, operations, and technology. We are growing fast and looking for top-tier industry professionals to grow with us.

Job Title

Vehicle Purchasing / Customer Service Specialist

Location

3151 S. HWY, S 99 Frontage Rd., Stockton, CA

Classification

Non-Exempt

Reports to

Site Manager

Our compensation and benefits show how much we value our team!

• $ 17 per hour
• Medical, Dental, Vision Insurance, and Life Insurance
• Paid Vacation and Sick Leave
• Opportunity for professional growth

Schedule

Thursday Monday, 10 am to 6:30 pm. Weekends are mandatory. The schedule may change due to business needs.

Job Summary

The Vehicle Purchasing / Customer Service Specialist will answer phones, secure a price from their store's car buyer, and help facilitate the car's purchase. The Vehicle Purchasing / Customer Service Specialist will receive all vehicles in accordance with the company's policies and procedures. The ideal candidate should be friendly and confident, with excellent attention to detail and customer service skills. This position requires basic automotive parts knowledge and the ability to lift 50 lbs when needed. Knowledge and experience working as a cashier are required. This position is full-time and includes weekend work. A bilingual candidate (Spanish) is desired.

Primary Responsibilities

• Ensure customers' calls are answered in a timely manner and with the highest level of customer service.
• Ensure all data is entered into the appropriate computer systems to ensure compliance with all applicable laws and regulations.
• Work with the store's car buyer to obtain the best deal for the company and the customer.
• Mark the tire and wheel sets upon receiving the car to identify the best sets for resale.
• Work as a team to achieve team and company goals.
• Maintain a high level of integrity.
• Work hours as scheduled.
• Be a team player to achieve goals.
• Maintain a high level of integrity.
• Follow all company policies and procedures.
• Other duties as assigned or otherwise identified.

Qualifications

• High School Diploma or GED
• Experience with Microsoft Office and the Internet
• Proven Cashier experience
• Knowledge of automotive parts
• Ability to lift tires and batteries weighing up to 50 lbs.
• Maintain a consistent work schedule
• Ability to work retail hours, including overtime, weekends, and holidays
• Prior customer service and data entry experience
• Must have a reliable means of transportation to get
• Must be able to read, write, and speak English
• Must be able to pass a drug and background test
• Bilingual Spanish -desired

Job Conditions

Exposure to outdoors/weather conditions for times when you must go outside into the yard.

Regular sitting, standing, bending, and walking as needed to provide proper customer service and to complete vehicle receiving duties.