Vehicle Parts Technical Specialist

Isuzu North America; Anaheim (CA); On-site; USD 65,000 - 82,000; Full time

Job summary

Isuzu North America is seeking a Parts Technical Specialist to provide in-depth cataloging expertise for parts across medium duty trucks, passenger cars, light-duty trucks, and industrial engines. You will research and resolve parts identification issues for dealers and ICTA teams, ensuring accurate applications and substitutions.

The role involves facilitating dealer support, advising on backorder solutions, and performing technical inspections of returned parts or shipments, potentially

Qualifications

• Two-year degree in automotive technology or related field.
• Two years’ parts counter experience at aftermarket or dealer level or equivalent.
• Knowledge of parts catalog systems.
• Familiarity with fit and function of service parts for medium and heavy-duty trucks, buses, passenger cars, and light-duty trucks.

Responsibilities

• Provides in-depth technical assistance to dealers/distributors and aids with catalog problems for commercial and light-duty vehicles.
• Fields technically oriented questions from AIPDN Customer Support regarding parts applications for ASC market vehicles.
• Reviews manual allocation coded parts ordered by dealers for correct application prior to order release.
• Assists ICTA personnel; researches parts identification problems and aids with catalog problems.
• Researches and advises dealers, distributors, ICTA, and AIPDN on alternative supply or fit/function choices in long-term backorder situations.
• Performs technical inspections of returned parts or incoming shipments; may drive to California warehouse for inspections.
• Works with IML, IMIT, & IMA on part fit/function confirmation and substitutions.
• Performs miscellaneous job-related duties as assigned

Skills

Valid driver’s license

Verbal & written communication

Research/analytical skills

Microsoft Office

Education

Two-year automotive technology degree

Tools

Parts catalog knowledge

Job description

Isuzu North America is seeking a Parts Technical Specialist to provide in-depth cataloging expertise for parts across medium duty trucks, passenger cars, light-duty trucks, and industrial engines. You will research and resolve parts identification issues for dealers and ICTA teams, ensuring accurate applications and substitutions.

The role involves facilitating dealer support, advising on backorder solutions, and performing technical inspections of returned parts or shipments, potentially