Vehicle Operations Supervisor

Hertz; Atlanta (GA); On-site; USD 48,600 - 59,400; Full time

Benefits offered by this job

Discount on Hertz Rentals

Paid Time Off

401(k) employer matching

Job summary

A leading car rental company is seeking a Vehicle Operations Supervisor in Atlanta, GA. This management position requires overseeing Vehicle Service Associates to enhance productivity and efficiency. Applicants should have at least 4 years in an operations role and strong communication skills. The role offers competitive pay, discount on rentals, and various benefits including retirement programs and paid time off.

Qualifications

• 4+ years in an operations role, preferably with increased responsibility.
• Must be 20 years of age or older.
• Must have strong computer literacy and keyboarding skills.

Responsibilities

• Host huddles to communicate vehicle priorities and goals.
• Observe VSA operations for compliance and quality.
• Monitor daily productivity levels and provide coaching.

Skills

Communication skills

Attention to detail

Time management skills

Delegation skills

Team collaboration

Education

High School Diploma or Equivalent

Job description

At Hertz Rent a Car, we’re driven by excellence and powered by people. Our team thrives in a fast-paced, customer-focused environment where attention to detail and teamwork make all the difference. If you're organized, motivated, and ready to support a dynamic vehicle operation, this is your opportunity to grow with us!

The Vehicle Operations Supervisor role is a management role with the Hertz Corporation that provides leadership and administrative support to all Vehicle Service Associates (VSA). In this role, you will be responsible for strengthening VSA productivity through improved supervision and workflow management. You are responsible for ensuring objectives are met through team execution of day-to-day tasks utilizing collaboration, delegation, and personal action; to include the KPIs of VSA and Transporter’s Productivity.

The salary for this position is $54,000/year.

What You’ll Do:

• Host huddles to communicate vehicle priorities and daily goals for employees
• Ensure the location is set up for success and the employees have all necessary supplies and cleaning products
• Support with lot set-up to ensure efficient flow of vehicles throughout the day
• Observe VSA operations, ensuring that all VSAs are complying with standard procedures and quality of work via random car audits
• Ensure “Conveyor Belt” VSAs are effectively selecting and transporting vehicles; provide guidance on areas for improvement or shifts in vehicle class priorities throughout the day.
• Monitor radio for any additional requests for support from Vehicle Ops staff
• Check daily productivity levels of each employee and highlight strong performance and provide live coaching to poor performers
• Ensure Clean pumps, lot, storage and supplies as needed; ensure clean and organized Conveyor Belt role to enhance operations
• Host training for newly introduced standards of work in coordination with Vehicle Ops Managers / GMs and support with onboarding

What We’re Looking For:

• Must be 20 years of age or older
• High School Diploma or Equivalent
• 4+ years in an operations role, preferably with increased responsibility
• Working knowledge of operational / maintenance logistics or transportation
• Must have strong communication skills and attention to detail
• Must have the ability to delegate effectively
• Must be able to collaborate between interdepartmental teams
• Must have strong time management skills
• Must be adaptable and flexible, ability to quickly change direction and focus
• Must be self-starter with ability to work autonomously
• Must be able to work in inclement weather outdoors
• Flexible scheduling including nights, weekends, and holidays as needed
• Must be computer literate with strong keyboarding skills.
• Ability to manage, develop and motivate staff; to include process improvement

What You’ll Get:

• Competitive pay
• Discount on Hertz Rentals
• Paid Time Off
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts - Theme Park Tickets, Gym Discounts & more