Vehicle Lot Manager

National Asset Recovery Specialists, Inc.; Dayton (OH); On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid Time Off

Sign-on bonus

Job summary

National Asset Recovery Specialists, Inc. in Dayton, OH is seeking a motivated Vehicle Lot Manager for our outdoor repossession operation. This entry-level role is ideal for candidates who enjoy hands-on work, organization, and teamwork.

You will verify and organize repossessed vehicles, capture photos, manage deliveries and redemptions, and provide excellent customer service in a fast-paced setting. The position offers a starting wage of $16.00–$18.00 per hour, a 401(k) plan, health insurance,

Qualifications

• 1-2 years of customer service experience, preferably in the automotive, warehouse, recovery, or collections industries.
• High school diploma or equivalent.
• Proficient with computers and comfortable using tablets with apps.
• Familiarity with the repossession process and vendor communication (preferred).
• Strong organizational skills with attention to detail.
• Ability to multitask and meet tight deadlines.
• Excellent interpersonal skills, with the ability to communicate effectively with diverse customers and teams.
• Willing to work overtime and prioritize tasks as needed.
• Adaptable and flexible in a fast-paced environment.
• Able to sit or stand for extended periods and proficient in using a tablet, laptop, and phone.
• Effective verbal and written communication skills.
• Bonus skills: towing experience, knowledge of the Recovery Database Network, repossession experience, or a DOT Medical Card.

Responsibilities

• Verify and document repossessed vehicles, ensuring all are present and properly labeled with details such as VIN, client info, and drivable status.
• Capture and upload vehicle photos for records.
• Manage appointments and schedules for vehicle deliveries and customer redemptions.
• Provide top-notch customer service during personal property pick-ups and redemptions.
• Maintain detailed records of daily vehicle deliveries and shipments.
• Assist Repossession Agents when needed, demonstrating teamwork.
• Conduct lot inventory reviews and schedule transportation for vehicle deliveries.
• Organize and inventory personal property from vehicles.
• Ensure the lot remains organized and well-maintained.
• Collaborate with team members across the state to keep operations running smoothly.

Skills

Customer service

Organization

Multitasking

Communication

Teamwork

Education

High school diploma

Tools

Tablets

Laptop

Phone

Job description

Description

Position Overview

Are you ready to start a rewarding career in the automotive repossession industry with National Asset Recovery Specialists, Inc.? We are a high-growth company seeking a motivated, detail-oriented individual for our Vehicle Lot Manager position at our Dayton facility. If you enjoy working outdoors, have strong organizational skills, and are looking to be part of a dynamic team, this entry-level opportunity is perfect for you! This role is ideal for those with experience as an Auction Porter, Automotive Lot Porter, Vehicle Condition Inspector, Fleet Coordinator, or Vehicle Redemption Specialist, as it provides an exciting opportunity to grow within a specialized industry.

As a Vehicle Lot Manager, you will be at the heart of our operations, ensuring efficient management of our repossessed vehicle lot. You'll verify, organize, and document vehicle details while coordinating with team members and clients. This is a hands-on, multifaceted position where you'll engage in inventory control, logistics support, and customer service in a fast-paced, outdoor environment.

Key Responsibilities

• Verify and document repossessed vehicles, ensuring all are present and properly labeled with details such as VIN, client info, and drivable status.
• Capture and upload vehicle photos for records.
• Manage appointments and schedules for vehicle deliveries and customer redemptions.
• Provide top-notch customer service during personal property pick-ups and redemptions.
• Maintain detailed records of daily vehicle deliveries and shipments.
• Assist Repossession Agents when needed, demonstrating teamwork.
• Conduct lot inventory reviews and schedule transportation for vehicle deliveries.
• Organize and inventory personal property from vehicles.
• Ensure the lot remains organized and well-maintained.
• Collaborate with team members across the state to keep operations running smoothly.

Qualifications

• 1-2 years of customer service experience, preferably in the automotive, warehouse, recovery, or collections industries.
• High school diploma or equivalent.
• Proficient with computers and comfortable using tablets with apps.
• Familiarity with the repossession process and vendor communication (preferred).
• Strong organizational skills with attention to detail.
• Ability to multitask and meet tight deadlines.
• Excellent interpersonal skills, with the ability to communicate effectively with diverse customers and teams.
• Assertive and confident in following up on tasks and resolving issues.
• Willing to work overtime and prioritize tasks as needed.
• Adaptable and flexible in a fast-paced environment.
• Able to sit or stand for extended periods and proficient in using a tablet, laptop, and phone.
• Effective verbal and written communication skills.
• Bonus skills: Towing experience, knowledge of the Recovery Database Network, repossession experience, or a DOT Medical Card.

Compensation & Benefits

• Starting wage: $16.00 - $18.00 per hour, with potential growth after a 90-day review.
• Monthly performance-based bonuses, with the potential to earn up to $3,150 annually.
• Additional company performance bonuses, up to $1200 per year.
• $500 sign-on bonus in your first paycheck!
• 40-hour work week: Monday to Friday, 8 AM to 4 PM.
• Laid-back yet hard-working environment.
• Health insurance and 401(k) matching.
• Paid Time Off (PTO) to help you recharge.

Requirements

• Valid Ohio Driver's License with no more than two points on your Motor Vehicle Report (MVR)
• 23 years of age or older
• Applicants must pass an FBI background check
• Applicants must pass pre-employment drug screening
• High School Diploma or GED.