Vehicle Exchange & Trade-In Specialist

Horne Kia; Gilbert (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

Horne Kia in Gilbert, Arizona is seeking a Vehicle Exchange Specialist to provide exceptional customer service and manage vehicle acquisitions. This role involves interacting with customers in the service lane, offering trade-in opportunities, and educating clients on vehicle exchange options.

The ideal candidate will have a passion for customer service, strong communication skills, and the ability to work flexibly. The position is perfect for someone who enjoys a dynamic work environment and interacting with people every day.

Qualifications

• Customer facing experience preferred but not required.
• Excellent verbal and written communication skills are necessary.
• Able to multitask and prioritize duties effectively.

Responsibilities

• Engage with customers about vehicle trade-in opportunities.
• Educate customers on available options through Vehicle Exchange.
• Utilize CRM systems for tracking customer interactions.

Skills

Customer service

Communication skills

Time management

Self-starter

Organizational skills

Job description

Horne Kia in Gilbert, Arizona is seeking a Vehicle Exchange Specialist to provide exceptional customer service and manage vehicle acquisitions. This role involves interacting with customers in the service lane, offering trade-in opportunities, and educating clients on vehicle exchange options.

The ideal candidate will have a passion for customer service, strong communication skills, and the ability to work flexibly. The position is perfect for someone who enjoys a dynamic work environment and interacting with people every day.