Vehicle Condition Specialist – Detail-Driven Appraisals

CarMax Business Services; Omaha (NE); On-site; USD 36,000 - 50,000; Full time

Job summary

CarMax Business Services is seeking a Vehicle Condition Assessor (VCA) in Omaha, Nebraska. In this role, you will assess and document vehicle conditions, ensuring quality and transparency in inventory management, directly impacting customer satisfaction.

The ideal candidate will have strong customer service and communication skills, with the ability to multi-task in a fast-paced environment. A valid driver's license is required, and flexibility in working hours is necessary.

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Skilled in following standardized processes and maintaining accurate records.
• Strong communication skills for effective interaction with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays as needed.

Responsibilities

• Conduct accurate vehicle assessments, documenting conditions for appraisal.
• Ensure accurate optioning of vehicles during assessments.
• Perform high-quality imaging of wholesale vehicles for websites.
• Complete vehicle secures and confirmations, verifying appraisal details.
• Assist with inventory management and lot merchandising.

Skills

Exceptional customer service

Strong communication skills

Ability to multi-task

Ability to follow standardized processes

Job description

CarMax Business Services is seeking a Vehicle Condition Assessor (VCA) in Omaha, Nebraska. In this role, you will assess and document vehicle conditions, ensuring quality and transparency in inventory management, directly impacting customer satisfaction.

The ideal candidate will have strong customer service and communication skills, with the ability to multi-task in a fast-paced environment. A valid driver's license is required, and flexibility in working hours is necessary.