Vehicle Condition Specialist - Appraisals & Imaging

CarMax Business Services; Merrillville (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

CarMax Business Services is looking for a Vehicle Condition Assessor (VCA) in Merrillville, Indiana. In this role, you'll assess and document vehicle conditions to enhance customer experiences and support inventory management. Responsibilities include conducting vehicle assessments, ensuring accurate optioning and imaging, and collaborating with team members. Ideal candidates should excel in customer service, communication, and multitasking in a dynamic environment. Join a company that values innovation and community engagement.

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Skilled in following standardized processes and maintaining accurate records.
• Strong communication skills for effective interaction with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays as needed.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions.
• Perform high-quality imaging of wholesale vehicles for CarMax websites.
• Assist with inventory management, customer transfers, and lot merchandising as needed.

Skills

Exceptional customer service

Strong communication skills

Ability to multi-task

Job description

CarMax Business Services is looking for a Vehicle Condition Assessor (VCA) in Merrillville, Indiana. In this role, you'll assess and document vehicle conditions to enhance customer experiences and support inventory management. Responsibilities include conducting vehicle assessments, ensuring accurate optioning and imaging, and collaborating with team members. Ideal candidates should excel in customer service, communication, and multitasking in a dynamic environment. Join a company that values innovation and community engagement.