Vehicle Condition Inspector & Inventory Support

CarMax Business Services; Gastonia (NC); On-site; USD 23,000 - 37,000; Full time

Job summary

CarMax is seeking a Vehicle Condition Assessor in Gastonia, NC to accurately assess and document cosmetic and mechanical conditions for appraisal purposes. You will help with lot merchandising and support wholesale operations in a fast-paced, outdoor environment.

You will collaborate with Buyers, Senior Buyers, and Purchasing Managers to ensure quality and transparency across inventory, while adhering to CarMax EH&S standards and maintaining excellent customer experiences.

Qualifications

• Able to deliver exceptional customer service and collaborate across departments.
• Skilled in following standardized processes and maintaining accurate records.
• Strong communication skills for effective interaction with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Communication

Attention to detail

Multitasking

Outdoor work

Valid driver’s license

Team collaboration

Professional appearance

Job description

CarMax is seeking a Vehicle Condition Assessor in Gastonia, NC to accurately assess and document cosmetic and mechanical conditions for appraisal purposes. You will help with lot merchandising and support wholesale operations in a fast-paced, outdoor environment.

You will collaborate with Buyers, Senior Buyers, and Purchasing Managers to ensure quality and transparency across inventory, while adhering to CarMax EH&S standards and maintaining excellent customer experiences.