Vehicle Acquisition & Appointments Specialist

AutoNation; Westmont (IL); On-site; USD 61,000 - 123,000; Full time

Benefits offered by this job

401k matching

Vehicle purchase discounts

DRVPNK charity program

Job summary

AutoNation is seeking a Vehicle Acquisition Specialist to acquire inventory by purchasing customer vehicles across multiple channels with a focus on speed and customer satisfaction. You will manage customer expectations and communicate throughout the process, aiming to deliver on the “check within an hour” promise.

The role offers hourly pay plus a monthly bonus, flexible hours, and growth opportunities within a nationwide brand that values trust and teamwork.

Qualifications

• High School diploma or equivalent.
• Extremely self-motivated.
• Ability to set and achieve targeted goals.
• Ability to drive an exceptional customer experience.
• Demonstrated communication, prospecting, and interpersonal skills.
• Organization and follow-up skills.
• Experience and desire to work with technology.
• Valid in-state driver's license and safe driving record.

Responsibilities

• Responds to incoming leads via phone, internet, and walk-in traffic.
• Sets up appointments for dealership visits and appraisals.
• Executes the We'll Buy Your Car payment process.
• Reviews vehicle condition reports and inspects vehicles onsite.
• Interacts with customers throughout the day, in person and by phone.
• Refer customers who prefer trade-in to the sales team.

Skills

Communication skills

Interpersonal skills

Self-motivated

Goal-setting

Customer service

Education

High School diploma or equivalent

Job description

AutoNation is seeking a Vehicle Acquisition Specialist to acquire inventory by purchasing customer vehicles across multiple channels with a focus on speed and customer satisfaction. You will manage customer expectations and communicate throughout the process, aiming to deliver on the “check within an hour” promise.

The role offers hourly pay plus a monthly bonus, flexible hours, and growth opportunities within a nationwide brand that values trust and teamwork.