VCS Health Tech (Optician) Pensacola FL

US Department of Veterans Affairs; Pensacola (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

The Veterans Canteen Service (VCS) at the Pensacola VA Medical Center seeks an experienced Health Tech (Optician) to support Optical Shops. This role coordinates optical operations and serves as a key liaison between VCS, eye clinic providers and prosthetics teams to ensure smooth patient flow and exceptional service.

Candidates must have at least one year as an Optician. The position emphasizes independent work, prescription interpretation, optical verification, and proficiency with eye care

Qualifications

• One year of optician experience required.
• Ability to work independently.
• Strong focus on patient service and accuracy.
• Identify prescription discrepancies and correct as needed.

Responsibilities

• Coordinate optical operations and serve as liaison between VCS, eye clinic providers and prosthetics teams.
• Deliver exceptional service and maintain high standards of patient care.
• Identify prescription discrepancies and take corrective action.
• Ensure optical verification and quality assurance.
• Operate and maintain optical equipment safely and accurately.

Skills

Optician experience

Patient service

Independent work

Prescription interpretation

Tools

Lensometer

Lens clock

Frame heater

PD ruler

Pupilometer

Penlight

Cleaning products

Thickness caliper

Vertex densometer

Tolerance charts

Visual acuity charts

Adjustment tools

Job description

The Veterans Canteen Service (VCS) is seeking experienced and motivated Health Tech (Opticians) to support operations within VCS Optical Shops at the Pensacola, FL VA Medical Center. This position plays a critical role in delivering exceptional service by coordinating optical operations and serving as a key liaison between VCS, eye clinic providers and prosthetics teams. Join us and help enhance the experience for our Nation's Veterans.

Minimum of one (1) year of experience working as an Optician required.

Independent Work Capability:

Demonstrated ability to work independently while managing responsibilities efficiently and maintaining high standards of patient service.

Prescription Interpretation & Problem Resolution:

Ability to identify prescription discrepancies or anomalies and take appropriate corrective action to ensure accuracy and patient satisfaction.

Optical Verification & Quality Assurance:

Skilled in identifying and resolving optical issues, including prescription verification, transitions verification, optical center alignment, segment height accuracy, and appropriate frame selection.

Technical Equipment & Tools Proficiency:

Proficient in the use of optical equipment and tools, including:

• Adjustment and bench tools
• Lensometer and lens clock
• Frame heater
• PD ruler and pupilometer
• Penlight and interpupillary measuring devices
• Frame and lens cleaning products
• Thickness caliper
• Vertex densometer
• Tolerance charts
• Visual acuity charts

Identification Requirement:

A current, valid REAL ID is required to work with the Veterans Canteen Service.