VCS Health Tech (Lead Optician)- Houston TX

US-Department-of-Veterans-Affair; Houston (TX); On-site; USD 65,000 - 86,000; Full time

Job summary

The Veterans Canteen Service (VCS) at the Houston VA Medical Center seeks an experienced Supervisory Health Tech (Opticians) to coordinate optical operations and act as a key liaison between VCS, eye clinic providers and prosthetics teams.

The role requires specialized experience, strong computer skills (Microsoft Office; DOS-based systems), accurate prescription review, lens measurement, and quality control to ensure patient safety and satisfaction.

Qualifications

• Specialized Experience Requirement: Must possess at least one year of specialized experience to perform duties.
• Computer Skills & Technical Proficiency: Proficiency in Microsoft Office and DOS-based systems used by Optical Contractor and VA.
• Prescription Review & Accuracy: Review prescriptions, identify discrepancies, and ensure accuracy and compliance.
• Lens Measurement & Verification: Measure and verify lens placement to meet tolerances and quality standards.
• Lens Selection & Patient Needs: Select lens types and positioning to meet patient vision requirements and comfort.
• Quality Control & Problem Identification: Identify and resolve optical issues including alignment and frame selection.
• Identification Requirement: A current, valid REAL ID is required to work with the Veterans Canteen Service.

Responsibilities

• Coordinate optical operations and serve as liaison between VCS, eye clinic providers, and prosthetics teams.
• Ensure accuracy in prescriptions, lens placement, and frame selections to meet standards.

Skills

Advanced computer skills

Prescription review & accuracy

Lens measurement & verification

Lens selection & patient needs

Quality control & problem resolution

REAL ID compliance

Tools

Microsoft Office

DOS-based programs

Job description

The Veterans Canteen Service (VCS) is seeking experienced and motivated Supervisory Health Tech (Opticians) to support operations within the VCS Optical Shop at the Houston, TX VA Medical Center.

This position plays a critical role in delivering exceptional service by coordinating optical operations and serving as a key liaison between VCS, eye clinic providers and prosthetics teams. Join us and help enhance the experience for our Nation's Veterans.

Specialized Experience Requirement: Must possess at least one (1) year of specialized experience demonstrating the knowledge, skills, and abilities necessary to successfully perform the duties of this position.

Computer Skills & Technical Proficiency: Demonstrated advanced computer skills, including proficiency in Microsoft Office applications. Ability to quickly learn and operate new software systems used by the Optical Contractor and the Department of Veterans Affairs, including DOS-based programs.

Prescription Review & Accuracy: Ability to review optical prescriptions, recognize discrepancies or irregularities, and take appropriate corrective action to ensure accuracy and compliance with established standards.

Lens Measurement & Verification: Skill in measuring and verifying proper lens placement within spectacle frames, ensuring lenses meet required positioning tolerances and quality standards.

Lens Selection & Patient Needs: Ability to select and match appropriate lens types, forms, and positioning to meet individual patient vision requirements and comfort.

Quality Control & Problem Identification: Ability to identify and resolve optical issues, including prescription verification, transition lenses, optical center alignment, segment heights, and improper frame selections.

Identification Requirement: A current, valid REAL ID is required to work with the Veterans Canteen Service.