VCS Health Tech (Lead Optician) Hickory NC

US-Department-of-Veterans-Affair; Hickory (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

The Veterans Canteen Service (VCS) in Hickory, NC is seeking a Supervisory Health Tech (Opticians) to support operations in the VCS Optical Shop at the VA Medical Center.

This position coordinates optical operations and serves as liaison between VCS, eye clinic providers, and prosthetics teams to ensure high-quality patient care.

Candidates must have at least one year of specialized experience and be proficient with Microsoft Office and DOS-based systems.

Qualifications

• One year of specialized experience in optical services or related field.
• Ability to review prescriptions for accuracy and compliance.
• Experience measuring and verifying lens placement.
• Experience selecting lens types and positioning to meet patient needs.
• Ability to identify and resolve optical issues such as frame alignment and center issues.

Skills

Optical experience

Prescription review

Lens measurement

Lens selection

Quality control

Education

0

Tools

DOS-based programs

Microsoft Office

Job description

The Veterans Canteen Service (VCS) is seeking experienced and motivated Supervisory Health Tech (Opticians) to support operations within the VCS Optical Shop at the Hickory, NC VA Medical Center.

This position plays a critical role in delivering exceptional service by coordinating optical operations and serving as a key liaison between VCS, eye clinic providers and prosthetics teams. Join us and help enhance the experience for our Nation's Veterans.

Specialized Experience Requirement:

Must possess at least one (1) year of specialized experience demonstrating the knowledge, skills, and abilities necessary to successfully perform the duties of this position.

Computer Skills & Technical Proficiency:

Demonstrated advanced computer skills, including proficiency in Microsoft Office applications. Ability to quickly learn and operate new software systems used by the Optical Contractor and the Department of Veterans Affairs, including DOS-based programs.

Prescription Review & Accuracy:

Ability to review optical prescriptions, recognize discrepancies or irregularities, and take appropriate corrective action to ensure accuracy and compliance with established standards.

Lens Measurement & Verification:

Skill in measuring and verifying proper lens placement within spectacle frames, ensuring lenses meet required positioning tolerances and quality standards.

Lens Selection & Patient Needs:

Ability to select and match appropriate lens types, forms, and positioning to meet individual patient vision requirements and comfort.

Quality Control & Problem Identification:

Ability to identify and resolve optical issues, including prescription verification, transition lenses, optical center alignment, segment heights, and improper frame selections.

Identification Requirement:

A current, valid REAL ID is required to work with the Veterans Canteen Service.