vCIO

Gordon Flesch Company; Madison (WI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Personal time

Vacation time

401(k) and match

Wellness program

Job summary

Gordon Flesch Company’s Elevity team in the Midwest seeks an experienced IT leader to manage client relationships and technology strategy within assigned accounts. You will build relationships, guide technology projects, and align solutions with business goals, traveling as needed and contributing to customer satisfaction and retention.

The role requires strong communication, deep understanding of IT infrastructure, and the ability to translate business goals into technical solutions for clients

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years of network administration experience.
• Excellent organizational skills including task management and follow through.
• Excellent written and oral communication skills.
• 1-2 years of experience in cloud technologies
• Expert understanding of IT infrastructure components and operations
• 25-40% travel required, some may be overnight.
• Valid driver’s license
• Access to reliable transportation

Responsibilities

• Build and manage business relationships within assigned client base.
• Facilitate meetings and technology strategy sessions with clients.
• Advise on industry trends and best practices.
• Identify and propose opportunities for improvement and technology alignment with business goals.
• Proactively complete and update Technology Roadmaps with assigned clients.
• Design, architect, and guide client technology projects and solutions.
• Recommend capabilities within Elevity’s Managed IT solution offering.
• Serve as a product line subject matter expert.
• Perform network assessment for clients and review products/service components.
• Help coordinate and/or organize on-site technical support as needed; providing occasional technical support.
• Assist with client contract management.
• Accountable overall client satisfaction and retention.
• Stay current on industry trends as well as product and service capabilities.

Skills

Organizational skills

Written and verbal communication

Customer service mindset

Engagement across organization

Travel readiness

Driver's license

Access to transportation

Cloud technologies experience

Education

Bachelor’s degree or equivalent experience

Job description

Career Opportunities with Gordon Flesch Company

Current job opportunities are posted here as they become available.

Elevity is one of the largest and most capable technology service providers in the Midwest. Our talented and passionate team is the engine driving our continuing growth and strong position in the market.

Elevity is a combination of the words “elevate” and “security.” We aspire to elevate our clients’ businesses by delivering cutting-edge IT strategy, security, solutions, and support. Each Elevity team member has a direct impact on the success of the local businesses we serve every day.

We also aim to elevate every team members’ career. We believe strongly in developing from within, working with each employee to create a fulfilling career path and provide continuing education.

Our work environment promotes both growth and balance – we encourage everyone to challenge themselves in their roles, but also take time away from the office to enjoy life. As a subsidiary of The Gordon Flesch Company, Elevity offers competitive salaries, generous benefits, and a fun, collaborative work environment.

In this role you will:

• Build and manage business relationships within assigned client base.
• Facilitate meetings and technology strategy sessions with clients.
• Advise on industry trends and best practices.
• Identify and propose opportunities for improvement and technology alignment with business goals.
• Proactively complete and update Technology Roadmaps with assigned clients.
• Design, architect, and guide client technology projects and solutions.
• Recommend capabilities within Elevity’s Managed IT solution offering.
• Serve as a product line subject matter expert.
• Perform network assessment for clients and review products/service components.
• Help coordinate and/or organize on-site technical support as needed; providing occasional technical support.
• Assist with client contract management.
• Accountable overall client satisfaction and retention.
• Stay current on industry trends as well as product and service capabilities.

You should have:

• Bachelor’s degree or equivalent experience.
• 5+ years network administration experience.
• Excellent organizational skills including task management and follow through.
• Excellent written and oral communication skills.
• Natural curiosity and strong desire to assist others to scceed.
• High level of comfort engaging professionally at different levels of an organization.
• 1-2 years of experience in cloud technologies
• Expert understanding of IT infrastructure components and operations
• 25-40% travel required, some may be overnight.
• Valid driver’s license
• Access to reliable transportation

The Gordon Flesch Company offers Medical, Dental, Personal Time, Vacation Time, 401(k) and 401(k) match, a Wellness Program and many benefits! For full details of our Benefits Program please go to: www.gflesch.com/careers.

Gordon Flesch Company is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law.