Business Automation and AI Strategist - Elevity

Gordon-Flesc; Madison (WI); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical

Dental

Personal Time

Vacation Time

401(k) and match

Wellness Program

Job summary

Gordon Flesch Company, through Elevity, seeks a Business Automation and AI Strategist to drive automation and AI initiatives for clients. You will partner with stakeholders, design end-to-end solutions, and lead projects from discovery to deployment, ensuring secure and compliant outcomes.

The role requires strong business analysis, AI/automation experience, and the ability to travel to client sites as needed. Elevity emphasizes growth, education, and collaborative work.

Qualifications

• 4+ years in business systems analysis, automation, or related field.
• Experience designing and delivering automation, AI-enabled solutions.
• Experience leading multiple initiatives through full implementation lifecycle.
• Strong requirements gathering, process design, and documentation.
• Knowledge of APIs, data mapping, and enterprise connectivity.

Responsibilities

• Partner with stakeholders to define needs, outcomes, success metrics, and requirements.
• Evaluate opportunities to automate, integrate, report, and apply AI.
• Lead discovery and document workflows, dependencies, and technical needs.
• Design, implement, and support automation, AI, and integration solutions.
• Communicate risks and recommendations in business terms.
• Coordinate across teams and vendors for secure, scalable solutions.
• Monitor and troubleshoot to improve reliability and value.

Skills

Business systems analysis

Automation development

Systems implementation

Requirements gathering

Project leadership

Tools

Power Automate

Power Apps

Power BI

Dataverse

APIs & Webhooks

Job description

Career Opportunities with Gordon Flesch Company

Current job opportunities are posted here as they become available.

Business Automation and AI Strategist - Elevity

Elevity is one of the largest and most capable technology service providers in the Midwest. Our talented and passionate team is the engine driving our continuing growth and strong position in the market.

Elevity is a combination of the words “elevate” and “security.” We aspire to elevate our clients’ businesses by delivering cutting-edge IT strategy, security, solutions, and support. Each Elevity team member has a direct impact on the success of the local businesses we serve every day.

We also aim to elevate every team members’ career. We believe strongly in developing from within, working with each employee to create a fulfilling career path and provide continuing education.

Our work environment promotes both growth and balance – we encourage everyone to challenge themselves in their roles, but also take time away from the office to enjoy life. As a subsidiary of The Gordon Flesch Company, Elevity offers competitive salaries, generous benefits, and a fun, collaborative work environment.

In this role you will:

• Partner with internal and external stakeholders to define business needs, desired outcomes, success measures, and requirements for business systems, AI, and automation initiatives.
• Evaluate opportunities to improve processes through automation, integration, reporting, and AI.
• Lead discovery and document business and technical requirements, workflows, and dependencies.
• Design, implement, and support automation, AI, integration, application, and reporting solutions.
• Use Microsoft platforms and other appropriate technologies to deliver solutions.
• Lead projects through design, testing, deployment, training, and ongoing improvement.
• Build scalable internal solutions and reusable client offerings.
• Create and maintain solution, process, support, and training documentation.
• Communicate technical concepts, risks, and recommendations in clear business language.
• Coordinate across teams and vendors to deliver aligned, secure, and supportable solutions.
• Apply security, privacy, governance, compliance, and responsible AI practices.
• Manage multiple initiatives, timelines, risks, decisions, and deliverables.
• Monitor and troubleshoot solutions to improve reliability, adoption, and value.
• Evaluate emerging technologies and recommend practical improvements.
• Complete required training and perform other assigned duties.

You should have:

• 4+ years of experience in business systems analysis, automation development, systems implementation, solutions consulting, application integration, process improvement, technology consulting, or a related field.
• Demonstrated experience designing, developing, implementing, and supporting automation, integration, reporting, low-code, or AI-enabled business solutions.
• Experience leading multiple initiatives through the complete implementation lifecycle.
• Strong business analysis, requirements gathering, process design, and documentation skills.
• Hands-on experience with APIs, webhooks, connectors, data sources, data mapping, data transformation, and enterprise application connectivity.
• Working knowledge of technologies used for automation, integration, reporting, or data analysis, such as Python, SQL, PowerShell, or equivalent tools.
• Experience working with CRM, ERP, PSA, service management, financial, procurement, or other enterprise business systems.
• Strong client service, communication, collaboration, critical thinking, adaptability, and continuous learning skills.
• Understanding of responsible AI, data security, privacy, governance, access control, and appropriate human oversight for automated solutions.
• Ability to travel to client sites, including occasional overnight travel, as business needs require.
• Valid driver’s license, appropriate auto insurance as dictated by state requirements, and access to reliable transportation.
• Availability for occasional evening or weekend work based on client or project demands.

Preferred Qualifications:

• Experience with Microsoft Power Platform, including Power Automate, Power Apps, Power BI, Dataverse, AI Builder, and Copilot Studio.
• Experience with Microsoft 365, Azure, ConnectWise, HubSpot, and ScalePad.
• Experience in managed services, technology services, professional services, software licensing, consulting, or recurring-revenue environments.
• Vendor-issued certifications relevant to Microsoft and business systems are preferred, including Microsoft Power Platform and ConnectWise Manage certifications.

The Gordon Flesch Company offers Medical, Dental, Personal Time, Vacation Time, 401(k) and 401(k) match, a Wellness Program and many benefits! For full details of our Benefits Program please go to: www.gflesch.com/careers.

Gordon Flesch Company is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law.