VB Team Member

Vitality Bowls; Rocky River (OH); On-site; USD 1,653,120 - 2,066,400; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Job summary

Vitality Bowls in Rocky River, OH is seeking a friendly team member to assist guests, take phone orders, and support daily operations. You will explain health benefits of the ingredients, follow recipes, and ensure sanitary food preparation and service.

The role emphasizes teamwork, punctuality, and excellent customer interactions. Responsibilities include keeping the lobby clean, handling deliveries, stocking supplies, and contributing to a positive guest experience while following safety and

Responsibilities

• Provide excellent customer service and accurate wait times to guests.
• Assist and ring up guests, answer phone calls and take orders.
• Prep food according to proper procedures and maintain sanitary standards.
• Keep front lobby and outside area clean and well organized.
• Communicate with coworkers and managers to ensure timely order fulfillment.

Job description

About Vitality Bowls

Vitality Bowls specializes in making delicious acai bowls, which are a thick blend of the acai berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, fresh juices, soups, salads and panini. All items of the menu are made fresh and in non-cross contamination kitchens to ensure that those with food allergies will feel safe eating at Vitality Bowls. No ingredient fillers such as ice, frozen yogurt, added sugar or artificial preservatives are used, giving the purest taste possible to each item.

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms

Job Description

• Memorize the training material and be able to explain the health benefits of the ingredients and the food to customers in an upbeat and informative manner
• Keep the front lobby and outside area clean
• Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times
• Assist and ring up guests, answer phone calls and take orders over the phone
• Have a thorough knowledge of the food and recipes. Must be able to follow recipes and to make all food in a timely and sanitary manner.
• Prep food according to proper procedures
• Continuously and thoroughly clean the kitchen and lobby
• Put away deliveries and keep everything organized
• Washing dishes and put away
• Communicate with other staff to ensure that all orders are made correctly and in a timely way
• Carry out food to customers
• Communicate with managers about the schedule, informing them in a timely manner of days off needed
• Show up on time and take breaks for the appropriate length of time
• Complete all opening and closing duties
• Perform additional tasks requested by your manager
• Follow sanitation guidelines
• Stock and rotate food
• Adhere to safety procedures
• Practice cost‑cutting measures
• Pitch in and work as a team
• Track food quality
• Handle specials circumstances
• Communicate effectively with coworkers and managers