Vault Teller: Precision Cash & Member Care

BayPort Credit Union Brand; Virginia Beach (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

BayPort Credit Union is seeking a Vault Teller to deliver quality member service by processing transactions, resolving issues, and answering questions. This role supports the Lead Teller in their absence and participates in branch opening/closing procedures.

The Vault Teller will handle cash from vault, balance cash drawers and ATMs, maintain accuracy, follow policies, and uphold BayPort's core values of integrity and teamwork.

Qualifications

• High school diploma or equivalent required.
• 1–2 years teller or related experience preferred.
• Demonstrated cash handling accuracy and attention to detail.
• Strong customer service and professional communication skills.

Responsibilities

• Process members’ financial transactions and resolve problems.
• Provide high level service in drive-thru and walk-up areas.
• Assist with cash handling from vault and negotiable instruments.
• Balance vault, ATMs, and cash drawers; review closing conditions.
• Perform opening and closing procedures for the branch.
• Handle complex member inquiries and corrections.
• Adhere to BayPort Credit Union’s core values.

Skills

Cash handling

Customer service

Computer skills

Microsoft Office

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

BayPort Credit Union is seeking a Vault Teller to deliver quality member service by processing transactions, resolving issues, and answering questions. This role supports the Lead Teller in their absence and participates in branch opening/closing procedures.

The Vault Teller will handle cash from vault, balance cash drawers and ATMs, maintain accuracy, follow policies, and uphold BayPort's core values of integrity and teamwork.