Vault Supervisor

Brink’s Inc; Fort Myers (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Brink’s U.S. in Fort Myers, FL is seeking a Vault Supervisor to lead daily vault operations, supervise vault staff, manage inventory, and ensure secure, compliant processing of currency and valuables in a fast-paced environment.

You will coach employees, monitor workflows, enforce security standards, balance transactions daily, and support branch leadership to meet objectives. Prior vault or cash processing experience and a firearms permit or ability to obtain one are preferred.

Qualifications

• Minimum of 3 years of operations experience in a vault, cash, or coin processing environment.
• Must be at least 21 years old.
• A valid firearms permit or ability to pass applicable firearms licensing.
• A valid guard card or ability to obtain a guard card or other required licenses.

Responsibilities

• Provide first‑line supervision to Vault employees.
• Oversee daily vault operations, including inventory management, opening and closing of branch and vault check in/out.
• Provide coaching and skill development to employees consistently.
• Monitor and adjust performance of staff, machines, and workflows.
• Leverage systems, equipment, and process redesign to drive continuous improvement in quality and efficiency.
• Secure inventories by executing controls and ensuring strict compliance with security procedures.
• Maintain and provide quality customer service and clear communication with the customer base.
• Ensure activities comply with company policies, procedures, and state and federal laws and regulations.
• Maintain accurate records, handle customer inquiries, and balance transactions daily.
• Assist Management as needed to meet branch goals.
• Cross‑train and perform other duties as assigned.

Skills

Vault Operations

Cash Handling

Staff Supervision

Security Procedures

Education

Bachelor’s Degree

Job description

About Brink's

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. All employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

Brink’s U.S., a division of Brink’s, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value‑added services to financial institutions, retailers and other commercial and government entities. We are seeking a Vault Supervisor. The Vault Supervisor is responsible for supervising vault operations including currency and firearms, ensuring accountability, security, and efficient daily workflow, and supporting the management team to operate the branch safely and effectively. This role functions in an armed environment and enforces rules to protect the premises, property, and safety of all persons on site.

Key Responsibilities

• Provide first‑line supervision to Vault employees
• Oversee daily vault operations, including inventory management, opening and closing of branch and vault check in/out
• Provide coaching and skill development to employees consistently
• Monitor and adjust performance of staff, machines, and workflows
• Leverage systems, equipment, and process redesign to drive continuous improvement in quality and efficiency
• Secure inventories by executing controls and ensuring strict compliance with security procedures
• Maintain and provide quality customer service and clear communication with the customer base
• Ensure activities comply with company policies, procedures, and state and federal laws and regulations
• Maintain accurate records, handle customer inquiries, and balance transactions daily
• Assist Management as needed to meet branch goals
• Cross‑train and perform other duties as assigned

Minimum Qualifications

• Minimum of 3 years of operations experience in a vault, cash, or coin processing environment
• Minimum of 21 years of age
• A valid firearms permit or ability to pass applicable firearms licensing
• A valid guard card or ability to obtain a guard card or other required licenses

Preferred Qualifications

• Supervisory experience in a production environment
• Cash handling experience in secure logistics or the banking industry
• Experience in a coin processing environment
• Knowledge of lean/process improvement methodologies
• Knowledge of budgeting and planning experience
• Bachelor’s Degree

Professional Skills

• Excellent ethics and integrity
• High attention to detail
• Collaborative work style
• Excellent customer service
• Ability to work independently
• Professional, positive demeanor
• Ability to influence and lead

Equal Employment Opportunity

Brink’s is an equal opportunity/affirmative action employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. Brink’s is also committed to providing a drug‑free workplace. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.